Texas Roadhouse Training UPDATED Exam Questions and CORRECT Answers

Texas Roadhouse Training UPDATED
Exam Questions and CORRECT Answers

H.E.A.R.T - CORRECT ANSWER- Howdy
Engage
Arrive
Respond
Thank You


Howdy - CORRECT ANSWER- Energy
Fun
Friendly


Engage - CORRECT ANSWER- Passion
Care/Concern
Knowledge


Arrive - CORRECT ANSWER- Proud
Present
Attentive


Thank You - CORRECT ANSWER- Grateful
Genuine
Memorable


Kent's Top Ten - CORRECT ANSWER- 1. Knowledgeable Servers
2. Sense of Fun
3. Urgency on Greetings
4. Manager Table Visits

, 5. Three Table Sections
6. Restroom Focus
7. Lighting, Music Levels, TV's, Temperature
8. Bartender Speed, Awareness, Known Guests
9. Hostess Smile, Urgency, Guest Concern
10. Crew Involvement


Core Values - CORRECT ANSWER- Fun
Integrity
Passion
Partnership


Operational Goals - CORRECT ANSWER- 1. Manager in the Window
2. Training
3. Host Focus
4. First Time Guest
5. Alley Rally


Our Story - CORRECT ANSWER- Fresh Baked Bread
Hand-Cut Steaks
Award Winning Fall of the Bone Ribs
Made from Scratch Sides and Dressings
Ice Cold Beer
Legendary Margaritas


Mission Statement - CORRECT ANSWER- Legendary Food and Legendary Service


Respond - CORRECT ANSWER- Respect
Kindness
Courteous