Define culturally competent nursing care - Effective, individualized care that
demonstrates respect for dignity, personal rights, preference, beliefs, and practices of
the person receiving care, while acknowledging the biases of the caregiver and
preventing these biases from interfering with the care provider
.Define culturally safe nursing care - Goes beyond cultural competence in that it brings
nurses to also recognize systemic discrimination that has, or has had, a negative impact
on a particular group. Cultural competence includes recognizing the power imbalance
between a health professional and a client (i.e. Aboriginal Nurses Association of
Canada)
.Define Culture - The knowledge, belief, art, morals, laws, customs, and any other
capabilities and habits acquired by humans as members of society
.Define transcultural nursing - Nursing care to patients and families across cultural
variations
.How can we embrace cultural competence? - To care for someone, I must know who I
am
To care for someone, I must know who the other is
To care for someone, *I must be able to bridge the gap between myself and the other*
.How can you learn cultural competence and cultural safety? - Engage in a relationship
with the person
Culture is not static, it is lived
.How do we, as nurses, communicate with patients with limited English proficiency and
overcome language barriers? - Greet pt with full name
Avoid being too casual or familiar
Point to self and say name
Proceed in an unhurried manner
Pay attention to any effort of pt of family to communicate
Speak in low, moderate voice
Avoid in low, moderate voice
Avoid talking loudly, etc
.What are the 3 client-student relationships? - Mechanistic relationships
Authoritative relationships
Facilitative relationships
.What are the characteristics of acute illnesses? - Sudden onset
, S&S r/t disease process itself
Short duration
Ends in recovery (or sometimes death)
.What are the requirements for Safe Clinical Practice? - 1. Apply patient safety thinking
in all clinical activities
2. Develop relationships with patients
3. Understand that multiple factors are involved in adverse events
4. Avoid blaming when errors occur
5. Practice evidence-informed care
6. Maintain continuity of care for patients
7. Act ethically at all times
.What are the the characteristics of chronic illness? - Continues indefinitely
Sometimes diability
Long duration
Exacerbations, remissions or some have persistant symptoms
.What are the values and beliefs of Client Centred Care? - Respect
Human dignity
Clients are experts for their own lives
Clients as leaders
Clients goals coordinate care of the health care team
Continuity and consistency of care and caregiver
Timeliness
Responsiveness
.What does cultural competence include? - Includes valuing diversity, knowing about
cultural norms and traditions of the populations being served, and being sensitive to
these differences when providing care
.What does cultural competence involve? - Involves the application of knowledge,
attitudes, and skills that enhance cross-cultural communication; foster meaningful,
respectful interactions with others; and in so doing, address issues of exclusion that can
affect health outcomes
.What is "clients are experts for their own lives" as a value of client centred care? -
Clients know themselves
.What is "clients are leaders" as a value of client centred care? - Follow the lead of
clients with respect to information giving, decision making, care in general an
involvement of others
.What is "clients goals coordinate care of the health care team" as a value of client
centred care? - Clients define the goals that coordinate the practices of the health care
team. All members of the team work toward facilitating the achievement of these goals
demonstrates respect for dignity, personal rights, preference, beliefs, and practices of
the person receiving care, while acknowledging the biases of the caregiver and
preventing these biases from interfering with the care provider
.Define culturally safe nursing care - Goes beyond cultural competence in that it brings
nurses to also recognize systemic discrimination that has, or has had, a negative impact
on a particular group. Cultural competence includes recognizing the power imbalance
between a health professional and a client (i.e. Aboriginal Nurses Association of
Canada)
.Define Culture - The knowledge, belief, art, morals, laws, customs, and any other
capabilities and habits acquired by humans as members of society
.Define transcultural nursing - Nursing care to patients and families across cultural
variations
.How can we embrace cultural competence? - To care for someone, I must know who I
am
To care for someone, I must know who the other is
To care for someone, *I must be able to bridge the gap between myself and the other*
.How can you learn cultural competence and cultural safety? - Engage in a relationship
with the person
Culture is not static, it is lived
.How do we, as nurses, communicate with patients with limited English proficiency and
overcome language barriers? - Greet pt with full name
Avoid being too casual or familiar
Point to self and say name
Proceed in an unhurried manner
Pay attention to any effort of pt of family to communicate
Speak in low, moderate voice
Avoid in low, moderate voice
Avoid talking loudly, etc
.What are the 3 client-student relationships? - Mechanistic relationships
Authoritative relationships
Facilitative relationships
.What are the characteristics of acute illnesses? - Sudden onset
, S&S r/t disease process itself
Short duration
Ends in recovery (or sometimes death)
.What are the requirements for Safe Clinical Practice? - 1. Apply patient safety thinking
in all clinical activities
2. Develop relationships with patients
3. Understand that multiple factors are involved in adverse events
4. Avoid blaming when errors occur
5. Practice evidence-informed care
6. Maintain continuity of care for patients
7. Act ethically at all times
.What are the the characteristics of chronic illness? - Continues indefinitely
Sometimes diability
Long duration
Exacerbations, remissions or some have persistant symptoms
.What are the values and beliefs of Client Centred Care? - Respect
Human dignity
Clients are experts for their own lives
Clients as leaders
Clients goals coordinate care of the health care team
Continuity and consistency of care and caregiver
Timeliness
Responsiveness
.What does cultural competence include? - Includes valuing diversity, knowing about
cultural norms and traditions of the populations being served, and being sensitive to
these differences when providing care
.What does cultural competence involve? - Involves the application of knowledge,
attitudes, and skills that enhance cross-cultural communication; foster meaningful,
respectful interactions with others; and in so doing, address issues of exclusion that can
affect health outcomes
.What is "clients are experts for their own lives" as a value of client centred care? -
Clients know themselves
.What is "clients are leaders" as a value of client centred care? - Follow the lead of
clients with respect to information giving, decision making, care in general an
involvement of others
.What is "clients goals coordinate care of the health care team" as a value of client
centred care? - Clients define the goals that coordinate the practices of the health care
team. All members of the team work toward facilitating the achievement of these goals
