SERVSAFE - 7TH EDITION - CHAPTER 1
QUESTIONS AND ANSWERS WITH
VERIFIED SOLUTIONS 2024
foodborne illness - ANSWER disease transmitted to people by food
foodborne illness outbreak - ANSWER 2 or more people have the same symptoms after eating the same
food, investigation is conducted, confirmed by lab analysis
challenges to food safety - ANSWER time, language & culture, literacy & education, pathogens,
unapproved suppliers, high-risk customers, staff turnover
costs of foodborne illnesses to operations - ANSWER loss of customers, negative media exposure,
lawsuits & legal fees, increased insurance premiums, loss of reputation, lowered staff morale, staff
missing work, staff retraining
costs to victims - ANSWER lost work, medical costs, long-term disability, death
contamination - ANSWER presence of harmful substance in food
categories of contaminants - ANSWER biological, chemical, physical
biological contaminants - ANSWER pathogens which include viruses, parasites, fungi, and bacteria;
responsible for foodborne illness
chemical contaminants - ANSWER can include cleaners, sanitizers and polishes
physical contaminants - ANSWER can include metal shavings, staples, bandages, glass, dirt, bag ties, fish
bones.
QUESTIONS AND ANSWERS WITH
VERIFIED SOLUTIONS 2024
foodborne illness - ANSWER disease transmitted to people by food
foodborne illness outbreak - ANSWER 2 or more people have the same symptoms after eating the same
food, investigation is conducted, confirmed by lab analysis
challenges to food safety - ANSWER time, language & culture, literacy & education, pathogens,
unapproved suppliers, high-risk customers, staff turnover
costs of foodborne illnesses to operations - ANSWER loss of customers, negative media exposure,
lawsuits & legal fees, increased insurance premiums, loss of reputation, lowered staff morale, staff
missing work, staff retraining
costs to victims - ANSWER lost work, medical costs, long-term disability, death
contamination - ANSWER presence of harmful substance in food
categories of contaminants - ANSWER biological, chemical, physical
biological contaminants - ANSWER pathogens which include viruses, parasites, fungi, and bacteria;
responsible for foodborne illness
chemical contaminants - ANSWER can include cleaners, sanitizers and polishes
physical contaminants - ANSWER can include metal shavings, staples, bandages, glass, dirt, bag ties, fish
bones.
