Dell Client Advanced UPDATED Exam
Questions and CORRECT Answers
When the side cover of Precision Tower 7920 is not assembled, the system will still power
on. - CORRECT ANSWER- False
On Latitude 14 Rugged Extreme - 7414, which light is used to communicate error using
Single LED ? - CORRECT ANSWER- not Power light
We Import a Foreign configuration in a RAID Array, if: - CORRECT ANSWER- The array
containing foreign configuration is in an Offline state
Select statements that are true about Trusted Platform Module (TPM) - CORRECT
ANSWER- not The Trusted Platform Module (TPM) is used to generate and store keys
After completing a service incident on a Precision Tower 7920, technician attempts to run
ePSA before re-assembling the side cover. However, system is not able to power on and
displays LED error code of 4-7. What could be the issue? - CORRECT ANSWER- The
intrusion switch is triggered and power is cut-off. Install the side cover to de-activate the
intrusion switch.
Before replacing any hardware, what is the recommended solution for the BSOD or system
freezing? - CORRECT ANSWER- not Reseat the DIMMs
If an Edge Gateway is Blinking green after the diagnostics, what does it indicate? -
CORRECT ANSWER- ePSA Pass
On a Precision Workstation, if a Hard drive status indicator flashes green, amber and then
turns off; this indicates the drive is rebuilding - CORRECT ANSWER- False
In general, an Anti-Static Mat is used to prevent Electrostatic damage - CORRECT
ANSWER- True
Onsite Services for Ruggedized Notebooks are limited to CRU parts and Service Assembly
Parts. - CORRECT ANSWER- True
, How many thermal performance control modes are there in Alienware Area 51m to support
different user scenarios? - CORRECT ANSWER- not 1.0
Overclocking is the process of making a computer or component in a computer operate faster
than specified by the manufacturer by modifying the system parameters - CORRECT
ANSWER- True
In a PERC H730P controller, P stands for Performance - CORRECT ANSWER- True
iDRAC with Lifecycle Controller can be used for: - CORRECT ANSWER- not OS
Deployment
A CAN (Controller Area Network) bus is a vehicle bus standard designed to allow micro
controllers and devices to communicate with each other in applications without a host
computer. - CORRECT ANSWER- True
Under what scenarios can we clear the NVRAM by moving the PSWD jumper to the
RTCRST pins? - CORRECT ANSWER- No POST
No Video
Where can the Field Service Manual containing Critical Callout, Disassembly and
Reassembly instructions be found? - CORRECT ANSWER- PRM / Educate Dell
iDRAC stands for: - CORRECT ANSWER- Integrated Dell Remote Access Controller
What steps must be taken if there is a fan-related error message displayed at the Start up, but
the system boots to the OS? - CORRECT ANSWER- not Check for Dust or debris on the
Fans, clean them
The following items are unaffected by the RTC reset: - CORRECT ANSWER- not Service
Tag
Which screwdriver is recommended for removing PHM (Processor Heat Sink module) used
on a Precision Rack 7920? - CORRECT ANSWER- Torx #T30
Questions and CORRECT Answers
When the side cover of Precision Tower 7920 is not assembled, the system will still power
on. - CORRECT ANSWER- False
On Latitude 14 Rugged Extreme - 7414, which light is used to communicate error using
Single LED ? - CORRECT ANSWER- not Power light
We Import a Foreign configuration in a RAID Array, if: - CORRECT ANSWER- The array
containing foreign configuration is in an Offline state
Select statements that are true about Trusted Platform Module (TPM) - CORRECT
ANSWER- not The Trusted Platform Module (TPM) is used to generate and store keys
After completing a service incident on a Precision Tower 7920, technician attempts to run
ePSA before re-assembling the side cover. However, system is not able to power on and
displays LED error code of 4-7. What could be the issue? - CORRECT ANSWER- The
intrusion switch is triggered and power is cut-off. Install the side cover to de-activate the
intrusion switch.
Before replacing any hardware, what is the recommended solution for the BSOD or system
freezing? - CORRECT ANSWER- not Reseat the DIMMs
If an Edge Gateway is Blinking green after the diagnostics, what does it indicate? -
CORRECT ANSWER- ePSA Pass
On a Precision Workstation, if a Hard drive status indicator flashes green, amber and then
turns off; this indicates the drive is rebuilding - CORRECT ANSWER- False
In general, an Anti-Static Mat is used to prevent Electrostatic damage - CORRECT
ANSWER- True
Onsite Services for Ruggedized Notebooks are limited to CRU parts and Service Assembly
Parts. - CORRECT ANSWER- True
, How many thermal performance control modes are there in Alienware Area 51m to support
different user scenarios? - CORRECT ANSWER- not 1.0
Overclocking is the process of making a computer or component in a computer operate faster
than specified by the manufacturer by modifying the system parameters - CORRECT
ANSWER- True
In a PERC H730P controller, P stands for Performance - CORRECT ANSWER- True
iDRAC with Lifecycle Controller can be used for: - CORRECT ANSWER- not OS
Deployment
A CAN (Controller Area Network) bus is a vehicle bus standard designed to allow micro
controllers and devices to communicate with each other in applications without a host
computer. - CORRECT ANSWER- True
Under what scenarios can we clear the NVRAM by moving the PSWD jumper to the
RTCRST pins? - CORRECT ANSWER- No POST
No Video
Where can the Field Service Manual containing Critical Callout, Disassembly and
Reassembly instructions be found? - CORRECT ANSWER- PRM / Educate Dell
iDRAC stands for: - CORRECT ANSWER- Integrated Dell Remote Access Controller
What steps must be taken if there is a fan-related error message displayed at the Start up, but
the system boots to the OS? - CORRECT ANSWER- not Check for Dust or debris on the
Fans, clean them
The following items are unaffected by the RTC reset: - CORRECT ANSWER- not Service
Tag
Which screwdriver is recommended for removing PHM (Processor Heat Sink module) used
on a Precision Rack 7920? - CORRECT ANSWER- Torx #T30
