HCMN 305 Quiz 2
Although five distinct organization structures exist, many organizations create a hybrid
by combining structures.
True
The organizational form that organizes departments and positions according to the
tasks workers perform and the abilities workers use is the
functional form
The planning and organizing processes are closely related because implementing an
organization's plans might require a structural change.
True
The organizational form in which departments and positions are organized to focus on a
particular group of customers is the
divisional form
The organizational form that simultaneously focuses on specific groups of customers
and on efficiency is the
matrix form
In a parallel organizational form, a functional structure is expanded to organize positions
in a multi-departmental approach to solving complex problems.
True
The organizational form in which managers outsource functions and departments and
connect them using contracts and electronic information systems is the
modular form
Which of the following is not an important management responsibility when an
organization contracts with a staffing agency for contract workers?
Pay contract workers themselves rather than pay the staffing agency that provides
workers
Which of the following organization structures is likely to work best in an organization
with physicians as essential labor responsible for producing many of the services?
A bureaucracy with authority based on physicians' specialized education and expertise
Attending physicians are members of a hospital's medical staff rather than of a
hospital's administrative staff; thus, they do not influence a hospital's decisions.
False
Which of these statements correctly describe(s) groups in organizations?
, They may be permanent or temporary.
The act of agreeing quickly, politely, and superficially to maintain harmony in a group is
known as
Groupthink
Bigger groups often are better than smaller groups because bigger groups have more
cooperation.
False
Why might a healthcare organization utilize groups?
a. To enable workers to grow, try new roles, and develop professionally
b. To build commitment to solutions, changes, and new plans through participation
c. To obtain input and representation of stakeholders, interest groups, and constituents
d. Both (a) and (b)
e. All of the above
Groups are especially common in healthcare organizations because they help organize
and coordinate work among professions, shifts, and parts of the organization.
True
Which of the following is not a structural characteristic of a group that ultimately affects
group performance?
Credibility
Which of the following is the aspect of group structure that guides a group, including
how often the group meets and which resources it uses?
Purpose
Which types of roles are helpful to groups?
Maintenance roles
Which of the following is likely to happen first in a new group, according to the group
development model presented in Chapter 6?
Members will try to figure out what is OK and not OK.
Extensive communication is needed primarily within a group; time should not be spent
communicating with others outside the group.
False
Which of the following is true about group decision making?
It may be problematic due to lack of accountability.
Healthcare organizations are generally considered to be labor intensive.
True
Although five distinct organization structures exist, many organizations create a hybrid
by combining structures.
True
The organizational form that organizes departments and positions according to the
tasks workers perform and the abilities workers use is the
functional form
The planning and organizing processes are closely related because implementing an
organization's plans might require a structural change.
True
The organizational form in which departments and positions are organized to focus on a
particular group of customers is the
divisional form
The organizational form that simultaneously focuses on specific groups of customers
and on efficiency is the
matrix form
In a parallel organizational form, a functional structure is expanded to organize positions
in a multi-departmental approach to solving complex problems.
True
The organizational form in which managers outsource functions and departments and
connect them using contracts and electronic information systems is the
modular form
Which of the following is not an important management responsibility when an
organization contracts with a staffing agency for contract workers?
Pay contract workers themselves rather than pay the staffing agency that provides
workers
Which of the following organization structures is likely to work best in an organization
with physicians as essential labor responsible for producing many of the services?
A bureaucracy with authority based on physicians' specialized education and expertise
Attending physicians are members of a hospital's medical staff rather than of a
hospital's administrative staff; thus, they do not influence a hospital's decisions.
False
Which of these statements correctly describe(s) groups in organizations?
, They may be permanent or temporary.
The act of agreeing quickly, politely, and superficially to maintain harmony in a group is
known as
Groupthink
Bigger groups often are better than smaller groups because bigger groups have more
cooperation.
False
Why might a healthcare organization utilize groups?
a. To enable workers to grow, try new roles, and develop professionally
b. To build commitment to solutions, changes, and new plans through participation
c. To obtain input and representation of stakeholders, interest groups, and constituents
d. Both (a) and (b)
e. All of the above
Groups are especially common in healthcare organizations because they help organize
and coordinate work among professions, shifts, and parts of the organization.
True
Which of the following is not a structural characteristic of a group that ultimately affects
group performance?
Credibility
Which of the following is the aspect of group structure that guides a group, including
how often the group meets and which resources it uses?
Purpose
Which types of roles are helpful to groups?
Maintenance roles
Which of the following is likely to happen first in a new group, according to the group
development model presented in Chapter 6?
Members will try to figure out what is OK and not OK.
Extensive communication is needed primarily within a group; time should not be spent
communicating with others outside the group.
False
Which of the following is true about group decision making?
It may be problematic due to lack of accountability.
Healthcare organizations are generally considered to be labor intensive.
True
