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AGB 301- CHAPTER 14 QUESTIONS WITH VERIFIED ANSWERS { GRADED A+}

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AGB 301- CHAPTER 14 QUESTIONS WITH VERIFIED ANSWERS { GRADED A+} Fasted growing form of direct marketing - Digital Marketing (online, social media, and mobile marketing) Mass Marketing - Targeting broad markets with standardized messages and offers distributed through intermediaries Direct and Digital Marketing - Engaging directly with carefully targeted individual consumers and customer communities to both obtain an immediate response and build lasting customer relaitonships What does direct and digital marketing build? - Customer engagement, brand community, and sales by tailoring their offers and content to the needs and interest of their buyers.

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AGB 301- CHAPTER 14 QUESTIONS

WITH VERIFIED ANSWERS { GRADED

A+}




Fasted growing form of direct marketing - ✔✔Digital Marketing (online, social

media, and mobile marketing)


Mass Marketing - ✔✔Targeting broad markets with standardized messages and

offers distributed through intermediaries


Direct and Digital Marketing - ✔✔Engaging directly with carefully targeted

individual consumers and customer communities to both obtain an immediate

response and build lasting customer relaitonships


What does direct and digital marketing build? - ✔✔Customer engagement, brand

community, and sales by tailoring their offers and content to the needs and interest

of their buyers.

,As direct amrketing continues to shift online, digital direct marketing is claiming a

________ share of marketing spending and sales. - ✔✔Surging


Digital advertising spending accounts for the ______ share od media spending. -

✔✔largest


Direct markeing provides opportunities for ______ ______ marketing that links

brands to important moments and trending events in customers lives - ✔✔Real-

time marketing


Traditional Direct Marketing Tools - ✔✔Face-to-face selling, direct-mail

marketing, catalog marketing, telemarketing, direct-response television marketing,

and kiosk marketing.


New Digital Direct Marketing Tools - ✔✔Online marketing, social media

marketing, and mobile marketing


T/F: It is important that both new digital and traditional forms of marketing tools

must be blended into a fully integrated marketing communications program -

✔✔TRUE

, Digital and Social Media Marketing - ✔✔Using digital marketing tools such as

websites, social media, mobile apps and ads, online video, email, and blogs to

engage consumers anywhere, at any time, via their digital devices.


"IOT" - ✔✔"Internet of Things"


T/F: The digital age has fundamentally changed customers' notions of convenience,

speed, price, product, information, service, and brand interactions. - ✔✔TRUE


T/F: More than 88% of all US adults use the internet - ✔✔TRUE


- 54% of the worldwide population has internet access


T/F: Less than half of the US househols now regularyly shop online - ✔✔FALSE!


More than half shop online


Omni-Channel Retialing - ✔✔Creating a seamless cross-channel buying

experience that integrates in-store, online, and mobile shopping


What are the different forms of direct digital and social media marketing? - ✔✔-

Online Marketing


- Social Media Marketing


-Mobile Marketing

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