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WGU Fundamentals for Success in Business - D072.
Test-Bank
1. In an effort to cut costs, an apparel factory is moving operations to another
country where labor is cheap and employment laws are less stringent. Costs can
only be kept low if the factory operates like a sweatshop. Which type of problem is
this company facing?: Legal-unethical
2. The chief executive officer (CEO) of a company decides to change the way
thecompany has been functioning over the years in order to improve its
reputation.The CEO decides to pay the employees a fair wage, show a good profit
margin, and produce a reliable product. But even after a year, there is not much
change inthe way the community perceives the company. Which action will provide
theimprovement this CEO is seeking?": Investing in social and environmental causes
3. The chief executive officer (CEO) of a beverage company wants to promote a
healthy lifestyle to its customers. Which action will achieve this goal?: Build a park
for the community that includes walking trails
4. A manufacturing cosmetics company currently avoids testing its products on
animals, but the new chief executive officer (CEO) decides to begin that practice
since it will help cut company costs. Which impact will this have on the
organization?: It will be viewed as being unethical.
5. During a meeting, a senior manager became upset over an issue and used
profanity when responding to lower-level managers. The behavior disrupted the
whole company. Which organizational element of ethics did this manager violate?:
Culture
6. An act of violence occurs in the country. When a company leader is asked
about the situation by a colleague at lunch, the leader opens up to the colleague and
expresses concerns about the aggression associated with the event. Which ethical
concept is driving this leader's response?: Personal ethics
7. A junior accountant discovered fraud in the recording of accounts receivable
and plans to report this information to the local media. Which law protects this
junior accountant from retaliation by management of the company?: Sarbanes-
Oxley Act
8. A company employee notices that a member of upper management is
harassing a newly hired employee. The employee reports this behavior to the local
authorities. Which term describes the action taken by the employee who reported
the incident?: Whistleblowing
9. A corporation is opening a new factory in a small rural community and would
like to demonstrate an ethical commitment to environmental responsibility in the
new location. Which action demonstrates this commitment?: Invite local citizens to a
tree-planting event along the town's main street
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10. Which employee action illustrates a personal commitment to
environmentally friendly business processes that also benefit the organization
and local community?: Starting a recycling programming at the workplace to
reduce landfill waste
11. Which organizational department is responsible for target market
identification?: Marketing
12. An employee takes a set of goals and turns them into actionable items to assign
to a team. What is this employee's management role in the organization?:
Middle
13. A new manager of a sales department receives the monthly reports from all
four of the company's sales locations throughout the state. The manager must
interpret this data to set targets for sales for the next month and next quarter.
Which skill set must this manager possess to fulfill this job responsibility?:
Analysis
14. Which organizational department is responsible for managing and overseeing
employee compensation and benefits?: Human resources
15. A manager encourages employees to think creatively and take risks to increase
their impact on the organization. Which type of organizational culture is
reflected?: Adhocracy
16. Which characteristic of an organization is considered in the Competing
Values Framework?: External versus internal focus of activity
17. Which characteristic must exist in order for new employees to perform well in
an organization prior to being fully trained?: Fit with the culture
18. An organization is known to have a culture that has a low tolerance for
ambiguity. Which personality type is ideally suited for this organizational
culture?: Rigorous
19. Which personality trait is ideally suited for an organizational culture that
stresses individualism?: Independent
20. Which set of attributes reflects a market culture within the Competing
Values Framework?: Results-oriented and competitive
21. Which organizational department is responsible for training and coaching
employees?: Human resources
22. A company employee is involved in developing the vision for the organization
and developing the broad goals necessary to move towards that vision.
What is this employee's role?: Leader
23. An employee is attached to a group that is working on a large project that is
directly related to a major corporate goal. What is this employee's managerial
designation?: Team member
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