CQA EXAM 1 2024
1. A root cause of a nonconformance is defined as a problem that
(A)is discovered by conducting designed experiments
(B)is established through the use of fishbone diagrams
(C)must be reviewed by the material review board
(D) must be corrected in order to prevent a recurrence -
✔️ ✔(️ D) must be corrected in order to prevent a recurrence
2. When lower-tier documents are compared to higher-tier documents
before the fieldwork starts, the comparison is called a
(A)desk audit
(B)process audit
(C)conformance audit
(D) management audit - ✔️ ✔(️A) desk audit
3. An audit trail is necessary in order to
(A)schedule and budget for audit assignments
(B)show how and when items were reviewed
(C)provide management with justification for an audit
(D) provide the audit manager with audit results - ✔️
✔️(B)
show how and when items were reviewed
4. Which of the following audit strategies is a common technique to
assess compliance to a specific requirement at all locations where that
requirement is applicable?
(A)Discovery method
(B)Element method
(C)Department method
(D) Process method - ✔️ ✔️(B) Element method
5. Which of the following conclusions can be made by an auditor who
observes that statistical process control (SPC) charts posted near
, operator workstations are done correctly and are regularly completed
throughout the plant?
(A)Commitment of management to quality is strong
(B)Processes are being improved continually
(C)Shop floor staff have been fully trained
(D) SPC charts are available - ✔️ ✔️ (D) SPC charts are available
6. When is it acceptable to grant an extension of the time frame for a
corrective action?
(A)When the auditor cannot perform the follow-up audit as
scheduled
(B)When the auditee determines that the proposed corrective action
is not cost-effective
(C)When the corrective action plan requires more time than
originally anticipated
(D) When there has been a change in operators who perform
the task - ✔️ ✔️ (c) When the corrective action plan requires more
time than originally anticipated
7. The fraction of nonconforming products is plotted on which of the
following types of control charts?
(A)p chart
(B)u chart
(C)np chart
(D) c chart - ✔️
✔(️ A) p chart
8. Auditors can use flowcharts in their work in order to
(A)analyze the causal factors of process dispersion
(B)understand the overall process or system being audited
(C)distinguish variations in a process over time
(D) determine process capability and uniformity - ✔️
✔️(B)
understand the overall process or system being audited
9. An auditee responds to a corrective action request by stating that the
problem has never occurred before and is "not the norm for our
1. A root cause of a nonconformance is defined as a problem that
(A)is discovered by conducting designed experiments
(B)is established through the use of fishbone diagrams
(C)must be reviewed by the material review board
(D) must be corrected in order to prevent a recurrence -
✔️ ✔(️ D) must be corrected in order to prevent a recurrence
2. When lower-tier documents are compared to higher-tier documents
before the fieldwork starts, the comparison is called a
(A)desk audit
(B)process audit
(C)conformance audit
(D) management audit - ✔️ ✔(️A) desk audit
3. An audit trail is necessary in order to
(A)schedule and budget for audit assignments
(B)show how and when items were reviewed
(C)provide management with justification for an audit
(D) provide the audit manager with audit results - ✔️
✔️(B)
show how and when items were reviewed
4. Which of the following audit strategies is a common technique to
assess compliance to a specific requirement at all locations where that
requirement is applicable?
(A)Discovery method
(B)Element method
(C)Department method
(D) Process method - ✔️ ✔️(B) Element method
5. Which of the following conclusions can be made by an auditor who
observes that statistical process control (SPC) charts posted near
, operator workstations are done correctly and are regularly completed
throughout the plant?
(A)Commitment of management to quality is strong
(B)Processes are being improved continually
(C)Shop floor staff have been fully trained
(D) SPC charts are available - ✔️ ✔️ (D) SPC charts are available
6. When is it acceptable to grant an extension of the time frame for a
corrective action?
(A)When the auditor cannot perform the follow-up audit as
scheduled
(B)When the auditee determines that the proposed corrective action
is not cost-effective
(C)When the corrective action plan requires more time than
originally anticipated
(D) When there has been a change in operators who perform
the task - ✔️ ✔️ (c) When the corrective action plan requires more
time than originally anticipated
7. The fraction of nonconforming products is plotted on which of the
following types of control charts?
(A)p chart
(B)u chart
(C)np chart
(D) c chart - ✔️
✔(️ A) p chart
8. Auditors can use flowcharts in their work in order to
(A)analyze the causal factors of process dispersion
(B)understand the overall process or system being audited
(C)distinguish variations in a process over time
(D) determine process capability and uniformity - ✔️
✔️(B)
understand the overall process or system being audited
9. An auditee responds to a corrective action request by stating that the
problem has never occurred before and is "not the norm for our
