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Operations and Supply Chain Management

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Operations and Supply Chain Management

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Operations and Supply Chain Management 8th
Canadian Edition TEST BANK by Stevenson, Mottaghi


What is operations management? - ANSWER: The management of systems or
processes that create goods and/or provide services

What is the main goal in operations management? - ANSWER: Maximize efficiency
while adding value to the customer

How is the main goal of operations management achieved? - ANSWER: The
transformation models process

What is inventory? - ANSWER: A list of items a company owns that will be sold or
used in the production process

Replacement Parts Inventory - ANSWER: Inventory used to maintain machinery.Also
called maintenance and repairs (MRO) inventory.

Supples - ANSWER: Items used in production but not considered part of the final
product

Safetystock - ANSWER: Extra inventory to prevent a stockout

Stockout - ANSWER: When Inventory is depleted

Why do companies want to avoid a stockout? - ANSWER: - customer shop at
competitions

Why don't companies order enough so they don't run out? - ANSWER: Companies
don't want there cash tied on shelves when the money can be used elsewhere

Capacity planning - ANSWER: Do we have the space for all of the inventory?

Perishables - ANSWER: The shelf life of the inventory.

What are the different types of inventory? - ANSWER: Raw materials,
Work In Process,
Finished Goods,
Replacement parts or MRO
Supplies,
Transportation Pipeline, &
Safety stock

, What are two of the inventory control strategies? - ANSWER: Ordering costs &
Carrying Costs

Ordering Costs - ANSWER: All costs incurred to acquire the products or material

Carrying costs - ANSWER: All costs incurred to store or hold inventory

What are the two common inventory control models? - ANSWER: ECONOMIC ORDER
QUALITY (EOQ)
ECONOMIC PRODUCTION QUALITY (EPQ)

EOQ is use for? - ANSWER: Finished goods

EPQ is used for? - ANSWER: Raw Materials or production

EOQ Qualities - ANSWER: - one product involved
- annual demand requirements are known.
- demand rate constant
- lead time doesn't vary
- each order received in single delivery.
- no quantity discounts

EPQ Qualities - ANSWER: - one product involved
- demand is known
- constant usage rule
- production rate is constant
- lead time does not vary
- there are no quantity discounts

Lead time - ANSWER: Amount of time it takes for the customer to receive the
product

Quantity Discount Model - ANSWER: Price reduction for larger orders offered to
customers to induce them to buy in large quantities

reorder point - ANSWER: The inventory level that signals the need to place a new
order

ABC analysis - ANSWER: An inventory categorization technique often used in
material management wherein accuracy and control decreases from a to c.

Pareto Principle - ANSWER: roughly 80% of the effects come from 20% of the causes

vendor managed inventory - ANSWER: an inventory management system where the
supplier (vendor) manages the inventory for the customer and distributor

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