SOLUTION MANUAL For Systems Analysis and Design,
10th Edition by Kendall Kenneth and Kendall Julie
Information Technology - ANSWER: Refers to the combination of hardware,
software, and services that people use to manage, communicate, and share
information.
Enterprise Applications - ANSWER: Examples of company-wide applications; include
order processing systems, payroll systems, and company communications networks.
Legacy Systems - ANSWER: When planning and information system, the older
systems that a company must consider.
Business Process Model - ANSWER: Used by Systems Analysts to graphically
represent company operations and information needs.
Business Profile - ANSWER: An overview that describes a company's overall
functions, processes, organization, products, services, customers, suppliers,
competitors, constraints, and future direction.
B2B (business to business) and B2C (business to consumer) - ANSWER: The two main
sectors of e-commerce.
Transaction processing (TP) systems - ANSWER: Processes data generated by day-to-
day business operations.
Business Support Systems - ANSWER: Provide job-related information support to
users at all levels of a company.
Top Managers - ANSWER: In a typical company organization model, persons who
develop long-range plans, called strategic plans, which define the company's overall
mission and goals.
Modeling - ANSWER: A systems development technique that produces a graphical
representation of a concept or process that systems developers can analyze, test,
and modify.
Prototyping - ANSWER: A systems development technique that tests system
concepts and provides an opportunity to examine input, output, and user interfaces
before final decisions are made.
Agile (or Adaptive) - ANSWER: Methods include the latest trends in software
development.
, Structured Analysis - ANSWER: The method of developing systems that is well-suited
to project management tools and techniques.
Object-oriented analysis - ANSWER: The method of developing systems that
produces code that is modular and reusable.
Agile (or Adaptive) - ANSWER: The method of developing systems that stresses team
interaction and reflects a set of community-based values.
Process centered - ANSWER: Because it focuses on process that transform data into
useful information, structured analysis is called a(n) _____________ technique.
Systems Planning Phase - ANSWER: In the model of the SDLC, the ____ usually begins
with a formal request to the IT department, called a systems request, which
describes problems or desired changes in an information system or business process.
Class - ANSWER: In object-oriented analysis, an object is a member of a ______,
which is a collection of similar objects.
Spiral - ANSWER: Agile methods typically use a ______ model, which represents a
series of iterations based on user feedback.
Application Development - ANSWER: The ________ group typically provides
leadership and overall guidance, but the systems themselves are developed by
teams consisting of users, managers, and IT staff members.
Systems Analyst - ANSWER: A(n) _______ investigates, analyzes, designs, develops,
installs, evaluates, and maintains a company's information systems.
False - ANSWER: True or False: In an information system, data is information that has
been transformed into output that is valuable to users.
False - ANSWER: True or False: In an information system, information consists of
basic facts that are the system's raw material.
False - ANSWER: True or False: The success or failure of an information system
usually is unrelated to whether users are satisfied with the system's output and
operations.
False - ANSWER: True or False: TP systems are inefficient because they process a set
of transaction-related commands individually rather than as a group.
True - ANSWER: True or False: Most large companies require systems that combine
transaction processing, business support, knowledge management, and user
productivity features.
10th Edition by Kendall Kenneth and Kendall Julie
Information Technology - ANSWER: Refers to the combination of hardware,
software, and services that people use to manage, communicate, and share
information.
Enterprise Applications - ANSWER: Examples of company-wide applications; include
order processing systems, payroll systems, and company communications networks.
Legacy Systems - ANSWER: When planning and information system, the older
systems that a company must consider.
Business Process Model - ANSWER: Used by Systems Analysts to graphically
represent company operations and information needs.
Business Profile - ANSWER: An overview that describes a company's overall
functions, processes, organization, products, services, customers, suppliers,
competitors, constraints, and future direction.
B2B (business to business) and B2C (business to consumer) - ANSWER: The two main
sectors of e-commerce.
Transaction processing (TP) systems - ANSWER: Processes data generated by day-to-
day business operations.
Business Support Systems - ANSWER: Provide job-related information support to
users at all levels of a company.
Top Managers - ANSWER: In a typical company organization model, persons who
develop long-range plans, called strategic plans, which define the company's overall
mission and goals.
Modeling - ANSWER: A systems development technique that produces a graphical
representation of a concept or process that systems developers can analyze, test,
and modify.
Prototyping - ANSWER: A systems development technique that tests system
concepts and provides an opportunity to examine input, output, and user interfaces
before final decisions are made.
Agile (or Adaptive) - ANSWER: Methods include the latest trends in software
development.
, Structured Analysis - ANSWER: The method of developing systems that is well-suited
to project management tools and techniques.
Object-oriented analysis - ANSWER: The method of developing systems that
produces code that is modular and reusable.
Agile (or Adaptive) - ANSWER: The method of developing systems that stresses team
interaction and reflects a set of community-based values.
Process centered - ANSWER: Because it focuses on process that transform data into
useful information, structured analysis is called a(n) _____________ technique.
Systems Planning Phase - ANSWER: In the model of the SDLC, the ____ usually begins
with a formal request to the IT department, called a systems request, which
describes problems or desired changes in an information system or business process.
Class - ANSWER: In object-oriented analysis, an object is a member of a ______,
which is a collection of similar objects.
Spiral - ANSWER: Agile methods typically use a ______ model, which represents a
series of iterations based on user feedback.
Application Development - ANSWER: The ________ group typically provides
leadership and overall guidance, but the systems themselves are developed by
teams consisting of users, managers, and IT staff members.
Systems Analyst - ANSWER: A(n) _______ investigates, analyzes, designs, develops,
installs, evaluates, and maintains a company's information systems.
False - ANSWER: True or False: In an information system, data is information that has
been transformed into output that is valuable to users.
False - ANSWER: True or False: In an information system, information consists of
basic facts that are the system's raw material.
False - ANSWER: True or False: The success or failure of an information system
usually is unrelated to whether users are satisfied with the system's output and
operations.
False - ANSWER: True or False: TP systems are inefficient because they process a set
of transaction-related commands individually rather than as a group.
True - ANSWER: True or False: Most large companies require systems that combine
transaction processing, business support, knowledge management, and user
productivity features.
