TEST BANK For Human Resource Management, 6th Canadian
Edition by Sandra Steen, Verified Chapters 1 - 11, Complete
Newest Version
Organizations known for the quality of their products and services strongly believe
that _____ are the key to those results - ANSWER: employees
Organizations strive to retain talented workers in a hot job market by offering
employees - ANSWER: flexible work schedules
Globalization has been encouraged by - ANSWER: the ease of travel and
communication
Companies that outsource work far from their home countries are said to be -
ANSWER: outsourcing or off-shoring
The measure of output of goods and services relative to the input of labor, capital,
and equipment is known as - ANSWER: productivity
To manage diversity you should replace inflexibility and intolerance with - ANSWER:
adaptability and acceptance
Which generation is also known as the "baby busters?" - ANSWER: Generation X
Subconscious expectations about what people can and cannot do at particular times
of their lives are termed - ANSWER: age grading
Which of the following is not for everyone, but it may work especially well with
clerical positions where the need for coordination of the overall workload is
minimal? - ANSWER: Flextime
Job sharing
Flexible scheduling
Teleworking
Performance at an acceptable but not outstanding level, coupled with little or no
effort to improve one's current performance is termed - ANSWER: mid-career
plateau
Which method of job analysis uses vignettes comprising brief actual reports that
illustrate particularly effective or ineffective worker behaviors? - ANSWER: Critical
incidents
Which of the following focuses on the process and outcome of how work is
structured, organized, experienced, and enacted? - ANSWER: Job design
, A _____ predicts future people requirements based on an analysis of the future
availability of labor and future labor requirements, tempered by an analysis of
external conditions - ANSWER: workforce forecast
How firms compete with each other and how they attain and sustain competitive
advantage is the essence of - ANSWER: strategic management
In this job analysis method, because the worker is also his/her own observer, he/she
can report on activities that would not be observed often - ANSWER: Critical
incidents
Interviews
Observation
Job performance
In the employment context, __________ can be viewed broadly as the giving of an
unfair advantage/disadvantage to the members of a particular group in comparison
with the members of other groups. - ANSWER: discrimination
The Thirteenth Amendment: - ANSWER: prohibits slavery and involuntary servitude
The Fourteenth Amendment guarantees equal protection of the law for: - ANSWER:
all citizens
The Civil Rights Act of 1871: - ANSWER: grants all citizens the right to sue in federal
court if they feel they have been deprived of any rights guaranteed by the
Constitution and other laws
Title VII was passed to guarantee that people would be considered for jobs on the
basis of their: - ANSWER: abilities and talents
__________ refers to those actions appropriate to overcome the effects of past or
present policies, practices, or other barriers to equal employment opportunity. -
ANSWER: Affirmative action
In a(n) __________ case, an employment decision was based on a combination of
job-related factors as well as unlawful factors, such as race, gender, religion, or
disability. - ANSWER: mixed-motive
Which of the following is a key objective of the ADEA? - ANSWER: To prevent
financially troubled companies from singling out older employees when there are
cutbacks.
All of the following are basic features of the Immigration Reform and Control Act of
1986 EXCEPT: - ANSWER: employers with 2 to 12 employees may not discriminate on
the basis of citizenship or national origin
Edition by Sandra Steen, Verified Chapters 1 - 11, Complete
Newest Version
Organizations known for the quality of their products and services strongly believe
that _____ are the key to those results - ANSWER: employees
Organizations strive to retain talented workers in a hot job market by offering
employees - ANSWER: flexible work schedules
Globalization has been encouraged by - ANSWER: the ease of travel and
communication
Companies that outsource work far from their home countries are said to be -
ANSWER: outsourcing or off-shoring
The measure of output of goods and services relative to the input of labor, capital,
and equipment is known as - ANSWER: productivity
To manage diversity you should replace inflexibility and intolerance with - ANSWER:
adaptability and acceptance
Which generation is also known as the "baby busters?" - ANSWER: Generation X
Subconscious expectations about what people can and cannot do at particular times
of their lives are termed - ANSWER: age grading
Which of the following is not for everyone, but it may work especially well with
clerical positions where the need for coordination of the overall workload is
minimal? - ANSWER: Flextime
Job sharing
Flexible scheduling
Teleworking
Performance at an acceptable but not outstanding level, coupled with little or no
effort to improve one's current performance is termed - ANSWER: mid-career
plateau
Which method of job analysis uses vignettes comprising brief actual reports that
illustrate particularly effective or ineffective worker behaviors? - ANSWER: Critical
incidents
Which of the following focuses on the process and outcome of how work is
structured, organized, experienced, and enacted? - ANSWER: Job design
, A _____ predicts future people requirements based on an analysis of the future
availability of labor and future labor requirements, tempered by an analysis of
external conditions - ANSWER: workforce forecast
How firms compete with each other and how they attain and sustain competitive
advantage is the essence of - ANSWER: strategic management
In this job analysis method, because the worker is also his/her own observer, he/she
can report on activities that would not be observed often - ANSWER: Critical
incidents
Interviews
Observation
Job performance
In the employment context, __________ can be viewed broadly as the giving of an
unfair advantage/disadvantage to the members of a particular group in comparison
with the members of other groups. - ANSWER: discrimination
The Thirteenth Amendment: - ANSWER: prohibits slavery and involuntary servitude
The Fourteenth Amendment guarantees equal protection of the law for: - ANSWER:
all citizens
The Civil Rights Act of 1871: - ANSWER: grants all citizens the right to sue in federal
court if they feel they have been deprived of any rights guaranteed by the
Constitution and other laws
Title VII was passed to guarantee that people would be considered for jobs on the
basis of their: - ANSWER: abilities and talents
__________ refers to those actions appropriate to overcome the effects of past or
present policies, practices, or other barriers to equal employment opportunity. -
ANSWER: Affirmative action
In a(n) __________ case, an employment decision was based on a combination of
job-related factors as well as unlawful factors, such as race, gender, religion, or
disability. - ANSWER: mixed-motive
Which of the following is a key objective of the ADEA? - ANSWER: To prevent
financially troubled companies from singling out older employees when there are
cutbacks.
All of the following are basic features of the Immigration Reform and Control Act of
1986 EXCEPT: - ANSWER: employers with 2 to 12 employees may not discriminate on
the basis of citizenship or national origin
