Clinical Competencies (MindTap Course List) 9th Edition by
Michelle Blesi, Verified Chapters 1 - 58, Complete Newest
Version
The National Task Force on Violence Against Health Care Providers recommends that
medical facilities conduct _____ inventories. - ANSWER: Semi-annual
A _____ sets aside a portion of an employee's pretaxable income to pay for
projected medical expenses or prescription medications? - ANSWER:
Flexible/medical savings account
A disadvantage of clustering is that: - ANSWER: If one visit gets off track, it may
throw the entire appointment flow off track
When using a computer, you should NOT keep your: - ANSWER: Thighs
perpendicular to the floor and the lower legs parallel to the floor
Daily equipment maintenance includes all BUT which of the following? - ANSWER:
Ordering replacement parts
When the patient's paper chart is opened flat, which of the following is typically
found on the right side? - ANSWER: Progress notes
In the HPIP (history, physical exam, impression, plan) system of recording medical
information, which is considered a subjective finding? - ANSWER: History
Using _____ in the work environment promotes wellness and minimizes
musculoskeletal disorders. - ANSWER: Proper ergonomics
EHR software allows you to do all BUT which of the following? - ANSWER: Determine
the best drug for a patient without consulting the provider
The patient chart belongs to the: - ANSWER: Medical practice
At the beginning of the day, visually inspect all exam rooms and lab areas. What
items should you inspect and tasks should you perform? - ANSWER: All of the above
Which method of scheduling is designed to keep a continuous flow of patients
coming through the office? - ANSWER: Streaming
Electronic appointment scheduling software (practice management) offers several
advantages over paper schedules. Which of the following is NOT considered an
advantage of electronic scheduling? - ANSWER: Downtime results in lost information
, The primary benefit of a(n) _____ filing system is that it distributes files evenly over
given spaces. - ANSWER: Numeric
Weekly schedules for the providers should be accessible to: - ANSWER: Everyone in
the office
How often should the tickler file be checked? - ANSWER: Daily
Regardless of whether your office has EHR software or not, you must employ best
practices for safe computer use. There are a number of considerations for security.
Which of the following is NOT considered best practice for computer security? -
ANSWER: Placing printers, fax, copier, etc. in high-traffic and visual sight areas
A complete and accurate medical record provides legal protection for: - ANSWER:
Both patients and physicians
To help a patient develop a payment plan for elective surgery, the medical assistant
should: - ANSWER: Review insurance coverage with the patient
If a medical office has a computer network, passwords should be used on: -
ANSWER: All computers and all software applications
What do the two Ds in CHEDDAR stand for? - ANSWER: Details and drugs
Which of the following is NOT an advantage of EHRs? - ANSWER: They completely
eliminate the necessity for paper records.
What does the I in the HPIP method stand for? - ANSWER: Impression
Lab reports should be filed in _____ in a separate section of the patient chart. -
ANSWER: Chronological order
When using a computerized scheduling system, a(n) _____ refers to having specified
time periods automatically blocked out. - ANSWER: Matrix
When filing alphabetically: - ANSWER: Hyphenated surnames and hyphenated firm
names are indexed as one unit
Which filing system provides the MOST patient privacy? - ANSWER: Numerical
Which of the following working postures is NOT considered proper ergonomics? -
ANSWER: Upper arms and elbow extended outward
If a patient engages in clearly inappropriate behavior, you should: - ANSWER: Have a
witness come in, and instruct the patient to cease the behavior