9th Edition by Kathy Schwalbe, Verified Chapters 1 - 13,
Complete Newest Version
5 most influential ITs - ANSWER:1. Business intelligence
2. Cloud computing
3. Enterprise resources planning
4. SaaS- software as a service
5. Collaboration-workflow
Business intelligence - ANSWER:Being up on what other businesses are doing and
how to improve profits
Cloud computing - ANSWER:Storing data on a virtual network.
Internet (cloud) to grab and put and save info
Benefits
It reduces IT cost business agility flexibility scalene high-availability
Enterprise resources planning - ANSWER:Technology infrastructure and/or apps that
support essential business processes and operations.
Financial, human resources, budgeting, sales, customer service
SaaS- software as a service - ANSWER:Software available to users when they need it.
It is the arrangement for most utilities (electricity, water, gas)
Collaboration and workflow tools - ANSWER:These tools help people work together
and organize way and manage their task more efficiently regardless of their location.
(Mobile and digital devices)
Data analytics - ANSWER:Analyzing and grouping huge volumes of data provide great
insight and intelligence. Quickly
Messy data - ANSWER:Unorganized data Large amounts
Cannot be organize easily
Big data - ANSWER:Large amounts of data
Information management - ANSWER:How and at what speed information is stored
organize captured, analyzed, reported
Benefit
Well-planned out IT architecture, policies, and procedures needed to effectively and
efficiently support the information and decision means of an organization
, Mash ups - ANSWER:Example of information technology
Consumer and mash ups -applications that collect and combine data from public
sources then organize them browser-user interface
And surprise mash ups - information management tools that Colette and it's a great
structured and unstructured content for business purposes
Reason for information deficiencies - ANSWER:Data silos(information silos): what
information can be trapped because they are not in the same department.
Lost or bypassed: lost not captured Data in transit from one IS to another.
User -fierce performance: poorly designed into faces or formats that require extra
time and effort to figure out.
Nonstandardized: when data formats are not displayed in a uniform or standardized
format
Moving targets: when the information that they one keeps changing(Tweets and
other human info)
IT architecture - ANSWER:Roadmap or blueprint that guides the build out of IT
capabilities, acquisition of networks, cloud services, ISs, software, and hardwareis
Data, information, and knowledge - ANSWER:Data:The raw material from which
information is produced
( the quality must be maintained for it to be useful)
Information:Data that has been processed organized or put into context so it is
useful for the person that is receiving it
Knowledge:information put into context to be meaningful, to convey understanding,
experience, and accumulated learning
Transaction processing systems (TPS) - ANSWER:Cash registers and things that make
transaction
Online transaction processing(OLTP) - ANSWER:Real-time processing
The device or website must be directly linked with the network to the TPS
Data quality - ANSWER:Important because reports and decisions are only as good as
the data they are based upon. Data errors detect it later may be difficult to correct.