Pharmacy Technician University Flashcards
Assessment Questions with Answers100% Success
Pharmacists' Patient Care Process Description - Correct Answer A patient-centered
approach to providing care that involves collaborating with the patient and other
healthcare providers to optimize the patient's health and medication outcomes
Key Components of Pharmacists' Patient Care Process - Correct Answer Collect -
Pharmacy must collect necessary information about the patient
Assess - Pharmacist must assess and analyze the patient information collected
Plan - Pharmacist will develop an individualized patient care plan in collaboration with
the patient and other healthcare providers
Implement - Pharmacy will participate in implementing the individualized patient care
plan
Follow-Up - Monitor and Evaluate, pharmacy will monitor and evaluate the effectiveness
of the individualized patient care plan and modify the plan as necessary
Pharmacy Technician Work Settings - Correct Answer 1.) Retail/Community Pharmacy
2.) Hospital Pharmacy
3.) Mail-Order Pharmacy
4.) Long-Term Care Pharmacy
5.) Correctional Facilities
6.) Nuclear Pharmacy
7.) Military Pharmacy
8.) Drug Manufacturing Facilities
General Pharmacy Technician Duties (According to most state laws) - Correct Answer
1.) Cannot work in a pharmacy without a Pharmacist present
2.) Participate in direct patient care
3.) Answer the phone and screen calls for a Pharmacist
4.) Gather general health information from the patient
5.)Enter prescriptions and patient information into the computers
6.) Prepare prescriptions or medication orders
7.) Make sure dispensing equipment is working properly
8.) Assist with compounding medications
9.) Order medications and devices from venders or wholesalers
10.) Stock Pharmacy Shelves
11.) Check and remove expired medications
12.) Assist the Pharmacist during inventory
13.) Maintain all Pharmacy records
14.) Prevent and detect medication errors
, Community Pharmacy Technician Duties (According to most state laws) - Correct
Answer - Assists patients dropping off prescriptions
- Receive every prescription except phone prescriptions
- Double check prescription information
- Take refill requests
- Fill prescriptions
- Assist patients picking up prescriptions
Hospital Pharmacy Technician Duties (According to most state laws) - Correct Answer
- Prepare meds for inpatients
-Stock and maintain crash carts/emergency kits
- Dispense and maintain floor stock and med carts
- Deliver medication orders throughout the hospital
Long-Term Care Pharmacy Technician Duties (According to most state laws) - Correct
Answer - Prepare medications for patients in nursing homes/assisted living facilities
- Prepare Med Carts
- Maintain Emergency Kits
Mail-Order Pharmacy Technician Duties (According to most state laws) - Correct
Answer - Prepare medications for mail out
- Dispenses 90-day supply
- Communicates with patients over the phone, email or fax
Techniques to Good Verbal Communication Skills - Correct Answer - Speak Clearly
- Speak at appropriate speed
- Speak at appropriate volume
-Use a pleasant and professional tone
- Reduce distractions
- Ask open-ended questions
- Repeat information back
-Give empathetic responses
-Avoid pharmacy jargon
SOLER - Correct Answer S - Squarely Face Patient
O- Open Posture
L- Lean toward the patient
E - Eye contact and Expression
R - Relax
Pseudoephedrine Sales - Correct Answer - Must have a photo Id with patient
information in order to buy
- Retail limits 3.6 grams/day and 9 grams/30 days
- Mail Order limits 7.5 grams/30 days
- Must be stored behind counter or in a locked cabinet
- Must keep record of all sales for 2 years
Assessment Questions with Answers100% Success
Pharmacists' Patient Care Process Description - Correct Answer A patient-centered
approach to providing care that involves collaborating with the patient and other
healthcare providers to optimize the patient's health and medication outcomes
Key Components of Pharmacists' Patient Care Process - Correct Answer Collect -
Pharmacy must collect necessary information about the patient
Assess - Pharmacist must assess and analyze the patient information collected
Plan - Pharmacist will develop an individualized patient care plan in collaboration with
the patient and other healthcare providers
Implement - Pharmacy will participate in implementing the individualized patient care
plan
Follow-Up - Monitor and Evaluate, pharmacy will monitor and evaluate the effectiveness
of the individualized patient care plan and modify the plan as necessary
Pharmacy Technician Work Settings - Correct Answer 1.) Retail/Community Pharmacy
2.) Hospital Pharmacy
3.) Mail-Order Pharmacy
4.) Long-Term Care Pharmacy
5.) Correctional Facilities
6.) Nuclear Pharmacy
7.) Military Pharmacy
8.) Drug Manufacturing Facilities
General Pharmacy Technician Duties (According to most state laws) - Correct Answer
1.) Cannot work in a pharmacy without a Pharmacist present
2.) Participate in direct patient care
3.) Answer the phone and screen calls for a Pharmacist
4.) Gather general health information from the patient
5.)Enter prescriptions and patient information into the computers
6.) Prepare prescriptions or medication orders
7.) Make sure dispensing equipment is working properly
8.) Assist with compounding medications
9.) Order medications and devices from venders or wholesalers
10.) Stock Pharmacy Shelves
11.) Check and remove expired medications
12.) Assist the Pharmacist during inventory
13.) Maintain all Pharmacy records
14.) Prevent and detect medication errors
, Community Pharmacy Technician Duties (According to most state laws) - Correct
Answer - Assists patients dropping off prescriptions
- Receive every prescription except phone prescriptions
- Double check prescription information
- Take refill requests
- Fill prescriptions
- Assist patients picking up prescriptions
Hospital Pharmacy Technician Duties (According to most state laws) - Correct Answer
- Prepare meds for inpatients
-Stock and maintain crash carts/emergency kits
- Dispense and maintain floor stock and med carts
- Deliver medication orders throughout the hospital
Long-Term Care Pharmacy Technician Duties (According to most state laws) - Correct
Answer - Prepare medications for patients in nursing homes/assisted living facilities
- Prepare Med Carts
- Maintain Emergency Kits
Mail-Order Pharmacy Technician Duties (According to most state laws) - Correct
Answer - Prepare medications for mail out
- Dispenses 90-day supply
- Communicates with patients over the phone, email or fax
Techniques to Good Verbal Communication Skills - Correct Answer - Speak Clearly
- Speak at appropriate speed
- Speak at appropriate volume
-Use a pleasant and professional tone
- Reduce distractions
- Ask open-ended questions
- Repeat information back
-Give empathetic responses
-Avoid pharmacy jargon
SOLER - Correct Answer S - Squarely Face Patient
O- Open Posture
L- Lean toward the patient
E - Eye contact and Expression
R - Relax
Pseudoephedrine Sales - Correct Answer - Must have a photo Id with patient
information in order to buy
- Retail limits 3.6 grams/day and 9 grams/30 days
- Mail Order limits 7.5 grams/30 days
- Must be stored behind counter or in a locked cabinet
- Must keep record of all sales for 2 years
