(Main Terms) (Quizzes With Correct Ans)
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Competency Correct Answer: general capability that an individual transfers from one job
or task to another
1997 Training and Development Article "Competency: the Next Generation Patricia
McLagan's definition of competency Correct Answer: "attribute bundle" that may include
combination of knowledge, skills, and attitudes (KSAs) as well as tasks, activities,
outputs, or results
In the Business Partner role the HR Analyst... Correct Answer: works on analyzing how
the HR function will accomplish business goals and initiatives of organization, work with
management to implement organization's strategic plan via formation of aligned human
resources and human resources management strategies.
What human resources types of strategies are developed as part of the business
partner role? Correct Answer: Strategies that are linked to the organization's strategic
goals to help it change, meet customer requirements, and achieve product/service
delivery and financial objectives.
, What must HR do to get an integrated big picture perspective? Correct Answer: Basic
info reg. Contribution of HR specialties to achieving org's strategic goals must be shared
among all HR professionals, info should concern HR support for improved performance
thru specific programs and services, their strategic outcomes and HR contacts, info
should be available to all employees in organization.
What is BCR? Correct Answer: Benefit-cost ratio - compares benefits to costs
What is ROI? Correct Answer: Return on investment- presents the earnings (new
benefits) as compared to the cost
What is the equation to calculate BCR? Correct Answer: program benefits divided by
program costs
What is the equation to calculate ROI (%)? Correct Answer: (net program benefits
divided by program costs) X 100
If you have a benefit-cost ratio of 2:1, how much would you receive for every dollar
invested? Correct Answer: $2 back for every $1 invested
If you have a ROI of 100%, for every $1 invested how much would you get back?
Correct Answer: You would get $1 back after the costs are covered (you get your
investment back plus $1)