FINAL EXAM MA-102 Administrative
Medical Assistant with complete solutions
Which of the following is not a function of the medical record: - ANSWER- To
Share information between members of the patients family.
Which of the following helps a patient with a disability learn new skills to preform
the activities of daily living: - ANSWER- Occupational therapy.
A consent to treatment form is required for: - ANSWER- Sebaceous cyst removal.
Which of the following situations requires the completion of a release of medical
information form: - ANSWER- When a patient transfers records to a new
physician.
Which of the following is not included in the database section of a POR: -
ANSWER- Plan of treatment.
Which of the following does not assist in the collection of data for a health
history: - ANSWER- Calling the patient honey.
Which of the following questions should be used to elicit the chief complaint from
a patient: - ANSWER- Where does it hurt, are you sick, how long have you been
ill, what seems to be the problem. (ALL OF THE ABOVE)
Which of the following is a correct example for recording the chief complaint: -
ANSWER- Burning in the chest and coughing for the past 2 days.
An expansion of the chief complaint is known as: - ANSWER- Present illness.
, The social history is important, because ________ may affect the patients
condition: - ANSWER- Lifestyle.
Which of the following is not included in the social history: - ANSWER- Chronic
illnesses.
Which of the following need not to be done when charting: - ANSWER- Include
the patients name at the beginning of each entry.
Which of the following is an example of a subjective symptom: - ANSWER- Pain.
A decrease in the amount of water in the body is known as: - ANSWER-
Dehydration.
What is the term used for dizziness: - ANSWER- Vertigo.
What is required under HIPAA related to the medical office statement of privacy
practices: - ANSWER- The patient must sign a form acknowledging the
opportunity to read or receipt of the office privacy practices.
When making an appointment for a patient in a managed care plan who says that
he has a referral from another physician, what should the medical assistant tell
the patient: - ANSWER- The office of the referring physician must provide a
written or electronic referral form.
What is an advantage of having a patient information booklet: - ANSWER- It can
be a useful tool to market the practice and in form and attract new patients.
How often should the medical assistant check back in with a caller who is on
hold: - ANSWER- At least every minute.
Which of the following is true about voicemail: - ANSWER- It is built into the
telephone system.
Which type of electronic device may add computer capabilities to a telephone
with software such as a drug reference: - ANSWER- Smartphone.
If a angry person calls the office, what should the medical assistant do or try to
do: - ANSWER- Use a calm voice to ask questions and obtain information about
what has angered the caller.
Medical Assistant with complete solutions
Which of the following is not a function of the medical record: - ANSWER- To
Share information between members of the patients family.
Which of the following helps a patient with a disability learn new skills to preform
the activities of daily living: - ANSWER- Occupational therapy.
A consent to treatment form is required for: - ANSWER- Sebaceous cyst removal.
Which of the following situations requires the completion of a release of medical
information form: - ANSWER- When a patient transfers records to a new
physician.
Which of the following is not included in the database section of a POR: -
ANSWER- Plan of treatment.
Which of the following does not assist in the collection of data for a health
history: - ANSWER- Calling the patient honey.
Which of the following questions should be used to elicit the chief complaint from
a patient: - ANSWER- Where does it hurt, are you sick, how long have you been
ill, what seems to be the problem. (ALL OF THE ABOVE)
Which of the following is a correct example for recording the chief complaint: -
ANSWER- Burning in the chest and coughing for the past 2 days.
An expansion of the chief complaint is known as: - ANSWER- Present illness.
, The social history is important, because ________ may affect the patients
condition: - ANSWER- Lifestyle.
Which of the following is not included in the social history: - ANSWER- Chronic
illnesses.
Which of the following need not to be done when charting: - ANSWER- Include
the patients name at the beginning of each entry.
Which of the following is an example of a subjective symptom: - ANSWER- Pain.
A decrease in the amount of water in the body is known as: - ANSWER-
Dehydration.
What is the term used for dizziness: - ANSWER- Vertigo.
What is required under HIPAA related to the medical office statement of privacy
practices: - ANSWER- The patient must sign a form acknowledging the
opportunity to read or receipt of the office privacy practices.
When making an appointment for a patient in a managed care plan who says that
he has a referral from another physician, what should the medical assistant tell
the patient: - ANSWER- The office of the referring physician must provide a
written or electronic referral form.
What is an advantage of having a patient information booklet: - ANSWER- It can
be a useful tool to market the practice and in form and attract new patients.
How often should the medical assistant check back in with a caller who is on
hold: - ANSWER- At least every minute.
Which of the following is true about voicemail: - ANSWER- It is built into the
telephone system.
Which type of electronic device may add computer capabilities to a telephone
with software such as a drug reference: - ANSWER- Smartphone.
If a angry person calls the office, what should the medical assistant do or try to
do: - ANSWER- Use a calm voice to ask questions and obtain information about
what has angered the caller.
