MA 102 Medical Assistant Final
Examination Pre-Test with complete
solutions
which of the following is not a function of the medical record? - ANSWER- to
share information between members of the patient's family
which of the following helps a patient with a disability learn new skills to perform
the activities of daily living - ANSWER- occupational therapy
a consent to treatment form is required for: - ANSWER- Billing patient insurance
which of the following situations requires the completion of a release form
medical information form - ANSWER- when a patient transfers records to a new
physician
which of the following is not included in the database section of a POR -
ANSWER- Plan of treatment
which of the following does not assist in the collection of data for a health history
- ANSWER- calling the patient "honey"
which of the following questions should be used to elicit the chief complaint from
a patient - ANSWER- All of the above
which of the following is a correct example for recording the chief complaint -
ANSWER- burning in the chest and coughing for the past 2 days
An expansion of the chief complaint is known as the - ANSWER- An expansion of
the chief complaint is known as the
, the social history is important, because ______ may affect the patient's condition
- ANSWER- lifestyle
which of the following is not included in the social history - ANSWER- chronic
illnesses
which of the following need not be done when charting - ANSWER- include the
patient's name at the beginning of each entry
which of the following is an example of a subjective symptom - ANSWER- pain
a decrease in the amount of water in the body is known as - ANSWER-
dehydration
what term us used to describe dizziness - ANSWER- vertigo
what is required under HIPPA related to the medical office statement of privacy
practices - ANSWER- the patient must sign a form acknowledge the opportunity
to read or receipt of the office privacy practices
when making an appointment for a patient in a managed care plan who says that
he has a referral from another physician, what should the medical assistant tell
the patient - ANSWER- the office of the referring physician must provide a written
or electronic referral form
what is an advantage of having a patient information booklet - ANSWER- it can be
useful tool to market the practice and in form and attract new patients
how often should the medical assistant check back with a caller who is on hold -
ANSWER- at least every minute
which of the following is true about voicemail - ANSWER- it is built into the
telephone system
which type of electronic device may add computer capabilities to the telephone
with software such as a drug reference - ANSWER- smartphone
if an angry person calls the office, what should the medical assistant do or try to
do? - ANSWER- use a calm voice to ask questions and obtain information about
what has angered the caller
Examination Pre-Test with complete
solutions
which of the following is not a function of the medical record? - ANSWER- to
share information between members of the patient's family
which of the following helps a patient with a disability learn new skills to perform
the activities of daily living - ANSWER- occupational therapy
a consent to treatment form is required for: - ANSWER- Billing patient insurance
which of the following situations requires the completion of a release form
medical information form - ANSWER- when a patient transfers records to a new
physician
which of the following is not included in the database section of a POR -
ANSWER- Plan of treatment
which of the following does not assist in the collection of data for a health history
- ANSWER- calling the patient "honey"
which of the following questions should be used to elicit the chief complaint from
a patient - ANSWER- All of the above
which of the following is a correct example for recording the chief complaint -
ANSWER- burning in the chest and coughing for the past 2 days
An expansion of the chief complaint is known as the - ANSWER- An expansion of
the chief complaint is known as the
, the social history is important, because ______ may affect the patient's condition
- ANSWER- lifestyle
which of the following is not included in the social history - ANSWER- chronic
illnesses
which of the following need not be done when charting - ANSWER- include the
patient's name at the beginning of each entry
which of the following is an example of a subjective symptom - ANSWER- pain
a decrease in the amount of water in the body is known as - ANSWER-
dehydration
what term us used to describe dizziness - ANSWER- vertigo
what is required under HIPPA related to the medical office statement of privacy
practices - ANSWER- the patient must sign a form acknowledge the opportunity
to read or receipt of the office privacy practices
when making an appointment for a patient in a managed care plan who says that
he has a referral from another physician, what should the medical assistant tell
the patient - ANSWER- the office of the referring physician must provide a written
or electronic referral form
what is an advantage of having a patient information booklet - ANSWER- it can be
useful tool to market the practice and in form and attract new patients
how often should the medical assistant check back with a caller who is on hold -
ANSWER- at least every minute
which of the following is true about voicemail - ANSWER- it is built into the
telephone system
which type of electronic device may add computer capabilities to the telephone
with software such as a drug reference - ANSWER- smartphone
if an angry person calls the office, what should the medical assistant do or try to
do? - ANSWER- use a calm voice to ask questions and obtain information about
what has angered the caller
