MA102 EXAM WITH 100% CORRECT
ANSWERS 2024
which of the following is NOT a function of the medical record - ANSWER- to
share information between members of the patients family
which of the following helps a patient with a disability learn new skills to perform
the activities of daily living - ANSWER- occupational therapy
a consent to treatment is required for - ANSWER- sebaceous cyst removal
which of the following situations requires the completion of a release of medical
information form? - ANSWER- when a patient transfers record to a new physician
which of the following is NOT included in the database section of a POR -
ANSWER- plan of treatment
which of the following does NOT assist in the collection of data for a health
history - ANSWER- calling the patient "honey"
which of the following questions should be used to elicit the chief complaint from
a patient - ANSWER- where does it hurt?, are you sick?, how long have you been
ill?, what seems to be the problem?, (ALL OF THE ABOVE)
which of the following is a correct example for recording the chief complaint -
ANSWER- burning in the chest and coughing for the past 2 days
an expansion of the chief complaint is known as the - ANSWER- present illness
the social history is important because, ______ may affect the patients condition -
ANSWER- Lifestyle
, which of the following is NOT included in the social history - ANSWER- chronic
illness
which of the following need NOT be done when charting - ANSWER- include the
patients name at the beginning of each entry
which of the following is an example of a subjective symptom - ANSWER- pain
a decrease in the amount of water in the body is known as - ANSWER-
dehydration
what term is used to describe dizziness - ANSWER- vertigo
what is required under HIPAA related to the medical office statement of privacy
practices - ANSWER- the patient must sign a form acknowledging the opportunity
to read or receipt of the office privacy practices
when making an appointment for a patient in a managed care plan who says he
has a referral from another physician what should the medical assistant tell the
patient? - ANSWER- the office of the referring physician must provide a written or
electronic referral form.
what is an advantage of having a patient information booklet - ANSWER- it can be
a useful took to market the practice and inform and attract new patients
how often should the medical assistant check back with a caller who is on hold -
ANSWER- every minute
which of the following is true about voicemail - ANSWER- it is built into the
telephone system
which type of electronic device may add computer capabilities to a telephone
with software such as a drug reference - ANSWER- smart phone
if an angry person calls the office, what should the medical assistant do or try to
do - ANSWER- use a calm voice to ask questions and obtain information about
what has angered the caller
how should the medical assistant handle a call if the caller refuses to give any
information and insists on speaking to the physician - ANSWER- describe the call
on a message form and state the caller refused to identify himself
ANSWERS 2024
which of the following is NOT a function of the medical record - ANSWER- to
share information between members of the patients family
which of the following helps a patient with a disability learn new skills to perform
the activities of daily living - ANSWER- occupational therapy
a consent to treatment is required for - ANSWER- sebaceous cyst removal
which of the following situations requires the completion of a release of medical
information form? - ANSWER- when a patient transfers record to a new physician
which of the following is NOT included in the database section of a POR -
ANSWER- plan of treatment
which of the following does NOT assist in the collection of data for a health
history - ANSWER- calling the patient "honey"
which of the following questions should be used to elicit the chief complaint from
a patient - ANSWER- where does it hurt?, are you sick?, how long have you been
ill?, what seems to be the problem?, (ALL OF THE ABOVE)
which of the following is a correct example for recording the chief complaint -
ANSWER- burning in the chest and coughing for the past 2 days
an expansion of the chief complaint is known as the - ANSWER- present illness
the social history is important because, ______ may affect the patients condition -
ANSWER- Lifestyle
, which of the following is NOT included in the social history - ANSWER- chronic
illness
which of the following need NOT be done when charting - ANSWER- include the
patients name at the beginning of each entry
which of the following is an example of a subjective symptom - ANSWER- pain
a decrease in the amount of water in the body is known as - ANSWER-
dehydration
what term is used to describe dizziness - ANSWER- vertigo
what is required under HIPAA related to the medical office statement of privacy
practices - ANSWER- the patient must sign a form acknowledging the opportunity
to read or receipt of the office privacy practices
when making an appointment for a patient in a managed care plan who says he
has a referral from another physician what should the medical assistant tell the
patient? - ANSWER- the office of the referring physician must provide a written or
electronic referral form.
what is an advantage of having a patient information booklet - ANSWER- it can be
a useful took to market the practice and inform and attract new patients
how often should the medical assistant check back with a caller who is on hold -
ANSWER- every minute
which of the following is true about voicemail - ANSWER- it is built into the
telephone system
which type of electronic device may add computer capabilities to a telephone
with software such as a drug reference - ANSWER- smart phone
if an angry person calls the office, what should the medical assistant do or try to
do - ANSWER- use a calm voice to ask questions and obtain information about
what has angered the caller
how should the medical assistant handle a call if the caller refuses to give any
information and insists on speaking to the physician - ANSWER- describe the call
on a message form and state the caller refused to identify himself
