TEST BANK For Essentials of Psychiatric Nursing, 3rd Edition by
Mary Ann Boyd & Rebecca Ann Luebbert
active listening - ANSWER:paying close attention to what someone is saying and
communicating
Boundaries - ANSWER:Limits in which a person may act or refrain from acting within
a designated time or place. Invisible barriers with varying permeabilities that
surround family subsystems.
communication blocks - ANSWER:Interruptions in the content flow of
communication, such changes in topic that either the nurse or patient makes.
content themes - ANSWER:Repetition of concerns or feelings that occur within the
therapeutic relationship. Themes may emerge as symbolic representations of fears
Countertransference - ANSWER:Refers to the nurse's behavioral and emotional
response to the client
defense mechanisms - ANSWER:Coping styles; the automatic psychological process
protecting the individual against anxiety and creating awareness of internal or
external dangers or stressors.
deteriorating relationship - ANSWER:A type of nontherapeutic relationship with
several defined phases during which the patient and nurse feel very frustrated and
keep varying their approach with each other in an attempt to establish a meaningful
relationship.
empathy - ANSWER:the ability to understand and share the feelings of another
introspective - ANSWER:The self-examination of personal beliefs, attitudes, and
motivations.
nontherapeutic relationship - ANSWER:A nontrusting relationship between the nurse
and patient. Both feel very frustrated and keep varying their approach with each
other in an attempt to establish a meaningful relationship
nonverbal communication - ANSWER:The gestures, expressions, and body language
used in communications.
orientation phase - ANSWER:The first phase of the nurse-patient relationship in
which the nurse and the patient get to know each other. During this phase, the
patient develops a sense of trust.
passive listening - ANSWER:involves sitting quietly and letting the patient talk.
, process of recording - ANSWER:the verbatim (word-for-word) account of a
conversation
rapport - ANSWER:mutual understanding and harmony
self-disclosure - ANSWER:the act of revealing intimate aspects of oneself to others
Symbolism - ANSWER:The use of a word or a phrase to represent an object, event, or
feeling
Transference - ANSWER:The unconscious assignment to a therapist or nurse of a
patient's feelings and attitudes that were originally associated with important figures
such as parents or siblings
verbal communication - ANSWER:The use of the spoken word, including its
underlying emotion, context, and connotation
working phase - ANSWER:The second phase of the nurse-patient relationship in
which patients can examine specific problems and learn new ways of approaching
them.
self-awareness - ANSWER:a person's realization that he or she is a distinct individual
whose body, mind, and actions are separate from those of other people
Acceptance - ANSWER:Encouraging and receiving information in a nonjudgmental
and interested manner
Confrontation - ANSWER:Presenting the patient with a different reality of the
situation
Doubt - ANSWER:Expressing or voicing doubt when a patient relates a situation
Interpretation - ANSWER:Putting into words what the patient is implying or feeling
Observation - ANSWER:Stating to the patient what the nurse is observing
Open-ended statements - ANSWER:Introducing an idea and letting the patient
respond
Reflection - ANSWER:Redirecting the idea back to the patient for classification of
important emotional overtones, feelings, and experiences; it gives patients
permission to have feelings they may not realize they have
Restatement - ANSWER:Repeating the main idea expressed lets the patient know
what was heard
Mary Ann Boyd & Rebecca Ann Luebbert
active listening - ANSWER:paying close attention to what someone is saying and
communicating
Boundaries - ANSWER:Limits in which a person may act or refrain from acting within
a designated time or place. Invisible barriers with varying permeabilities that
surround family subsystems.
communication blocks - ANSWER:Interruptions in the content flow of
communication, such changes in topic that either the nurse or patient makes.
content themes - ANSWER:Repetition of concerns or feelings that occur within the
therapeutic relationship. Themes may emerge as symbolic representations of fears
Countertransference - ANSWER:Refers to the nurse's behavioral and emotional
response to the client
defense mechanisms - ANSWER:Coping styles; the automatic psychological process
protecting the individual against anxiety and creating awareness of internal or
external dangers or stressors.
deteriorating relationship - ANSWER:A type of nontherapeutic relationship with
several defined phases during which the patient and nurse feel very frustrated and
keep varying their approach with each other in an attempt to establish a meaningful
relationship.
empathy - ANSWER:the ability to understand and share the feelings of another
introspective - ANSWER:The self-examination of personal beliefs, attitudes, and
motivations.
nontherapeutic relationship - ANSWER:A nontrusting relationship between the nurse
and patient. Both feel very frustrated and keep varying their approach with each
other in an attempt to establish a meaningful relationship
nonverbal communication - ANSWER:The gestures, expressions, and body language
used in communications.
orientation phase - ANSWER:The first phase of the nurse-patient relationship in
which the nurse and the patient get to know each other. During this phase, the
patient develops a sense of trust.
passive listening - ANSWER:involves sitting quietly and letting the patient talk.
, process of recording - ANSWER:the verbatim (word-for-word) account of a
conversation
rapport - ANSWER:mutual understanding and harmony
self-disclosure - ANSWER:the act of revealing intimate aspects of oneself to others
Symbolism - ANSWER:The use of a word or a phrase to represent an object, event, or
feeling
Transference - ANSWER:The unconscious assignment to a therapist or nurse of a
patient's feelings and attitudes that were originally associated with important figures
such as parents or siblings
verbal communication - ANSWER:The use of the spoken word, including its
underlying emotion, context, and connotation
working phase - ANSWER:The second phase of the nurse-patient relationship in
which patients can examine specific problems and learn new ways of approaching
them.
self-awareness - ANSWER:a person's realization that he or she is a distinct individual
whose body, mind, and actions are separate from those of other people
Acceptance - ANSWER:Encouraging and receiving information in a nonjudgmental
and interested manner
Confrontation - ANSWER:Presenting the patient with a different reality of the
situation
Doubt - ANSWER:Expressing or voicing doubt when a patient relates a situation
Interpretation - ANSWER:Putting into words what the patient is implying or feeling
Observation - ANSWER:Stating to the patient what the nurse is observing
Open-ended statements - ANSWER:Introducing an idea and letting the patient
respond
Reflection - ANSWER:Redirecting the idea back to the patient for classification of
important emotional overtones, feelings, and experiences; it gives patients
permission to have feelings they may not realize they have
Restatement - ANSWER:Repeating the main idea expressed lets the patient know
what was heard
