TEST BANK For Human Resources Management in
Canada, 15th Canadian Edition
Define the terms and concepts in Human resources Management?
Human Resources Management (HRM) - ANSWER:The management of people in
organizations to drive successful organizational performance and achievement of the
organization's strategic goals
Human Capital - ANSWER:The knowledge, education, training, skills, and expertise of
an organization's workforce
Scientific Management - ANSWER:The process of "scientifically" analyzing
manufacturing processes, reducing production costs, and compensating employees
based on their performance levels
Human Resources Movement - ANSWER:A management philosophy focusing inn
concern for people and productivity
Outsourcing - ANSWER:The practice of contracting with outside vendors to handle
specified business functions on a permanent basis
Employee Engagement - ANSWER:The emotional and intellectual involvement of
employees in their work, such as intensity, focus, and involvement in his or her job
and organization
Strategy - ANSWER:The company's plan for how it will balance its internal strengths
and weaknesses with external opportunities and threats to maintain a competitive
advantage
Change Agents - ANSWER:Specialists who lead the organization and its employees
through organizational change
Environmental Scanning - ANSWER:Identifying and analyzing external opportunities
and threats that may be crucial to the organization's success
Metrics - ANSWER:Statistics used to measure activities and results
Balanced Scorecard - ANSWER:A measurement system that translates an
organization's strategy into a comprehensive set of performance measures
Productivity - ANSWER:The ratio of an organization's outputs (goods and services) to
its inputs (people, capital, energy, and materials)
, Primary Sector - ANSWER:Jobs in agriculture, fishing and trapping, forestry, and
mining
Secondary Sector - ANSWER:Jobs in manufacturing and construction
Tertiary or Service Sector - ANSWER:Jobs in public administration, personal and
business services, finance, trade, public utilities, and transportation/communications
Traditionalists - ANSWER:Individuals born before 1946
Baby Boomers - ANSWER:Individuals born between 1946 and 1964
Generation X - ANSWER:Individuals born between 1965 and 1980
Generation Y - ANSWER:Individuals born since 1980
Contingent/Non-Standard Workers - ANSWER:Workers who do not have regular full-
time employment status
Globalization - ANSWER:The emergence of a single global market for most products
and services
Organizational Culture - ANSWER:The core values, beliefs, and assumptions that are
widely shared by members of an organization
Organizational Climate - ANSWER:The prevailing atmosphere that exists in an
organization and its impact on employees
Empowerment - ANSWER:Providing workers with the skills and authority to make
decisions that would traditionally be made by managers
Certification - ANSWER:Recognition for having met certain professional standards
Regulations - ANSWER:Legally binding rules established by special regulatory bodies
created to enforce compliance with the law and aid in its interpretation
Charter of Rights and Freedoms - ANSWER:Federal law enacted in 1982 that
guarantees fundamental freedoms to all Canadians
Equality Rights - ANSWER:Section 15 of the Charter of Rights and Freedoms, which
guarantees the right to equal protection and benefit of the law without
discrimination
Human Rights Legislation - ANSWER:Jurisdictions specific legislation that prohibits
intentional and unintentional discrimination in employment situations and in the
delivery of goods and services
Canada, 15th Canadian Edition
Define the terms and concepts in Human resources Management?
Human Resources Management (HRM) - ANSWER:The management of people in
organizations to drive successful organizational performance and achievement of the
organization's strategic goals
Human Capital - ANSWER:The knowledge, education, training, skills, and expertise of
an organization's workforce
Scientific Management - ANSWER:The process of "scientifically" analyzing
manufacturing processes, reducing production costs, and compensating employees
based on their performance levels
Human Resources Movement - ANSWER:A management philosophy focusing inn
concern for people and productivity
Outsourcing - ANSWER:The practice of contracting with outside vendors to handle
specified business functions on a permanent basis
Employee Engagement - ANSWER:The emotional and intellectual involvement of
employees in their work, such as intensity, focus, and involvement in his or her job
and organization
Strategy - ANSWER:The company's plan for how it will balance its internal strengths
and weaknesses with external opportunities and threats to maintain a competitive
advantage
Change Agents - ANSWER:Specialists who lead the organization and its employees
through organizational change
Environmental Scanning - ANSWER:Identifying and analyzing external opportunities
and threats that may be crucial to the organization's success
Metrics - ANSWER:Statistics used to measure activities and results
Balanced Scorecard - ANSWER:A measurement system that translates an
organization's strategy into a comprehensive set of performance measures
Productivity - ANSWER:The ratio of an organization's outputs (goods and services) to
its inputs (people, capital, energy, and materials)
, Primary Sector - ANSWER:Jobs in agriculture, fishing and trapping, forestry, and
mining
Secondary Sector - ANSWER:Jobs in manufacturing and construction
Tertiary or Service Sector - ANSWER:Jobs in public administration, personal and
business services, finance, trade, public utilities, and transportation/communications
Traditionalists - ANSWER:Individuals born before 1946
Baby Boomers - ANSWER:Individuals born between 1946 and 1964
Generation X - ANSWER:Individuals born between 1965 and 1980
Generation Y - ANSWER:Individuals born since 1980
Contingent/Non-Standard Workers - ANSWER:Workers who do not have regular full-
time employment status
Globalization - ANSWER:The emergence of a single global market for most products
and services
Organizational Culture - ANSWER:The core values, beliefs, and assumptions that are
widely shared by members of an organization
Organizational Climate - ANSWER:The prevailing atmosphere that exists in an
organization and its impact on employees
Empowerment - ANSWER:Providing workers with the skills and authority to make
decisions that would traditionally be made by managers
Certification - ANSWER:Recognition for having met certain professional standards
Regulations - ANSWER:Legally binding rules established by special regulatory bodies
created to enforce compliance with the law and aid in its interpretation
Charter of Rights and Freedoms - ANSWER:Federal law enacted in 1982 that
guarantees fundamental freedoms to all Canadians
Equality Rights - ANSWER:Section 15 of the Charter of Rights and Freedoms, which
guarantees the right to equal protection and benefit of the law without
discrimination
Human Rights Legislation - ANSWER:Jurisdictions specific legislation that prohibits
intentional and unintentional discrimination in employment situations and in the
delivery of goods and services
