TEST BANK For Human Resources Management in
Canada, 15th Canadian Edition
Straps Inc. is a leading manufacturer of high-end watches. It is renowned for its
reliability and quality and enjoys a monopoly in its home market. It has now adopted
a strategy to expand its business into neighboring countries. Which of the following
human resource strategies should Straps Inc. follow to maintain the same
momentum in the new markets? - ANSWER:It should hire workers who can provide
exemplary customer service.
Diversity training is specifically designed to: - ANSWER:enable members of an
organization to function better in a diverse workplace
Which of the following job-analysis techniques focuses on the important behaviors
that distinguish effective from ineffective performers? - ANSWER:The critical
incidents approach
A ___ lists the tasks, duties, and responsibilities that a particular job entails. -
ANSWER:Job Description
Which of the following statements is true of flat organizations? - ANSWER:The rely
heavily on teamwork
Immigration patterns are important inputs for forecasting the supply of labor. -
ANSWER:True
Strikebreakers are temporary workers brought in as replacements for striking
employees - ANSWER:True
Which of the following is most likely to happen as a small firm grows into a large
business - ANSWER:A separate human resources unit becomes a necessity
Which of the following statements is true of the American Federation of Labor (AF of
L) - ANSWER:It served as an umbrella organization, with members joining individual
unions affiliated with it.
___ is the collective, institutional record of past events - ANSWER:Organizational
memory
The ___ recognizes that if an organization needs highly skilled, knowledgeable
workers to carry out its strategy, then all staffing activities must be coordinated
toward identifying and attracting such employees - ANSWER:Systems-oriented view
of human resource management
, Which of the following is a step in the task-analysis inventory method of job
analysis? - ANSWER:Subject matter experts generate a list of tasks, and job
incumbents evaluate each task on several dimensions
___ prohibits discrimination of the basis of an individual's race, color, religious
beliefs, sex, or national origin - ANSWER:Title VII of the Civil Rights Act of 1964
The basic premise of the human relations era was that: - ANSWER:Satisfied
employees work harder and are more productive
Robert, the president of the labor union of a company, speaks to the management of
the company about the requirement for an extra worker to assist in the delivery
process. He suggests hiring one of his cousins for the job, as his cousin has prior
experience in the field. The management, however, finds out that there is no
requirement for another worker in the unit and Robert made up the reason solely to
get a job for his cousin. In the given scenario, Robert has violated the - ANSWER:Taft-
Hartley Act
___ is the result of behaviors or actions by an organization or managers within an
organization that cause members of a protected class to be unfairly differentiated
from others - ANSWER:Illegal discrimination
Which of the following is a characteristic of a multicultural organization? -
ANSWER:It achieves full integration of its informal networks.
Which of the following statements is true of sexual orientation discrimination? -
ANSWER:It is not prohibited by any federal law.
Seventh Heaven, a mattress manufacturer, and distributor is a large profitable
organization. It has decided to stay in its current business. The firm has a normal rate
of attrition, and it takes steps to retain its existing employees. The company provides
the employees with training programs and additional benefits, such as flexible work
timings, to make sure they are satisfied with their jobs. In the given scenario,
Seventh Heaven is using a __ - ANSWER:Stability strategy
The ___ requires that all federal agencies, as well as federal contractors and
subcontractors receiving more than $2, 500 a year from the federal government,
engage in affirmative action for disabled individuals - ANSWER:Vocational
Rehabilitation Act of 1973
Which of the following statements is true of the Civil Rights Act of 1991? -
ANSWER:It provides the potential payment of compensatory and punitive damages
in cases of discrimination under Title VII.
In the negotiation process, a party makes a final offer exactly at the ___ of the other
party when it finds out the maximum amount the other party is willing to pay. -
ANSWER:Resistance point
Canada, 15th Canadian Edition
Straps Inc. is a leading manufacturer of high-end watches. It is renowned for its
reliability and quality and enjoys a monopoly in its home market. It has now adopted
a strategy to expand its business into neighboring countries. Which of the following
human resource strategies should Straps Inc. follow to maintain the same
momentum in the new markets? - ANSWER:It should hire workers who can provide
exemplary customer service.
Diversity training is specifically designed to: - ANSWER:enable members of an
organization to function better in a diverse workplace
Which of the following job-analysis techniques focuses on the important behaviors
that distinguish effective from ineffective performers? - ANSWER:The critical
incidents approach
A ___ lists the tasks, duties, and responsibilities that a particular job entails. -
ANSWER:Job Description
Which of the following statements is true of flat organizations? - ANSWER:The rely
heavily on teamwork
Immigration patterns are important inputs for forecasting the supply of labor. -
ANSWER:True
Strikebreakers are temporary workers brought in as replacements for striking
employees - ANSWER:True
Which of the following is most likely to happen as a small firm grows into a large
business - ANSWER:A separate human resources unit becomes a necessity
Which of the following statements is true of the American Federation of Labor (AF of
L) - ANSWER:It served as an umbrella organization, with members joining individual
unions affiliated with it.
___ is the collective, institutional record of past events - ANSWER:Organizational
memory
The ___ recognizes that if an organization needs highly skilled, knowledgeable
workers to carry out its strategy, then all staffing activities must be coordinated
toward identifying and attracting such employees - ANSWER:Systems-oriented view
of human resource management
, Which of the following is a step in the task-analysis inventory method of job
analysis? - ANSWER:Subject matter experts generate a list of tasks, and job
incumbents evaluate each task on several dimensions
___ prohibits discrimination of the basis of an individual's race, color, religious
beliefs, sex, or national origin - ANSWER:Title VII of the Civil Rights Act of 1964
The basic premise of the human relations era was that: - ANSWER:Satisfied
employees work harder and are more productive
Robert, the president of the labor union of a company, speaks to the management of
the company about the requirement for an extra worker to assist in the delivery
process. He suggests hiring one of his cousins for the job, as his cousin has prior
experience in the field. The management, however, finds out that there is no
requirement for another worker in the unit and Robert made up the reason solely to
get a job for his cousin. In the given scenario, Robert has violated the - ANSWER:Taft-
Hartley Act
___ is the result of behaviors or actions by an organization or managers within an
organization that cause members of a protected class to be unfairly differentiated
from others - ANSWER:Illegal discrimination
Which of the following is a characteristic of a multicultural organization? -
ANSWER:It achieves full integration of its informal networks.
Which of the following statements is true of sexual orientation discrimination? -
ANSWER:It is not prohibited by any federal law.
Seventh Heaven, a mattress manufacturer, and distributor is a large profitable
organization. It has decided to stay in its current business. The firm has a normal rate
of attrition, and it takes steps to retain its existing employees. The company provides
the employees with training programs and additional benefits, such as flexible work
timings, to make sure they are satisfied with their jobs. In the given scenario,
Seventh Heaven is using a __ - ANSWER:Stability strategy
The ___ requires that all federal agencies, as well as federal contractors and
subcontractors receiving more than $2, 500 a year from the federal government,
engage in affirmative action for disabled individuals - ANSWER:Vocational
Rehabilitation Act of 1973
Which of the following statements is true of the Civil Rights Act of 1991? -
ANSWER:It provides the potential payment of compensatory and punitive damages
in cases of discrimination under Title VII.
In the negotiation process, a party makes a final offer exactly at the ___ of the other
party when it finds out the maximum amount the other party is willing to pay. -
ANSWER:Resistance point
