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Informative Listening - ANS-When you listen to collect information from others.
Communication - ANS-The process of sharing ideas, information, and messages with others. In the Air
Force, most of this involves speaking and writing, but this definition also includes nonverbals, such as
body language, graphics, electronic messages, etc.
Organized - ANS-Material being presented in a logical, systematic manner.
Nuclear Surety Program - ANS-Consists of material, personnel, and procedures that contribute to the
safety, security, reliability, and control of nuclear weapons.
Personnel Reliability Program - ANS-Ensures that only those persons whose behavior demonstrates
integrity, reliability, trustworthiness, allegiance, and loyalty to the US shall be allowed to perform duties
associated with nuclear weapons.
, Nuclear Weapon State - ANS-One which has manufactured and exploded a nuclear weapon or other
nuclear explosive device prior to 1 January 1967
Empathetic Listening - ANS-When you listen to understand and help others in situations where emotions
and the speaker are involved, not just the message.
Focus - ANS-Carefully reading the words or really listening to the speaker for the real message.
Support - ANS-This type of information substantiates a position.
Listening - ANS-A valuable communication skill and critical to good communications, but one that gets
little respect and attention.
Semantic Barriers - ANS-When the speaker's intent may not be understood by the audience when using
words or phrases with more than one meaning; ideas, objects, or actions with more than one word
image; or slang, jargon, or organizational acronyms.
Personal - ANS-This category of barriers includes physical fatigue, illness, and discomfort, as well as
psychological distractions such as work, family, or financial problems, and can affect listening.
Critical Listening - ANS-When you listen to judge, to evaluate a situation, and make decisions.
Physical Barriers - ANS-Examples include noisy equipment, visual distractions, etc. that block listening
motivation.
Critical Thinking - ANS-The act of exercising careful judgment in forming opinions or conclusions.
Eye Contact - ANS-One of the most important factors of nonverbal communication.
Memorizing - ANS-The poorest method of delivering talks; should be used very sparingly or not at all.
Helping Relationships - ANS-A relationship with open, honest communication focused on problem-
solving and subordinate-led solutions.