PROFESSIONAL COMMUNICATIONS REVIEW
Professional Communication - Answers -Incorporates written, verbal, visual, and digital
communication to provide factual information that is usable in the workplace.
Rhetoric - Answers -The study of writing or speaking as a way of communicating
information or persuading an individual is called?
Communication Process - Answers -A series of actions on the part of the sender and
the receiver of a message and the path the message follows is called?
Formal Communication - Answers -Casual sharing of information with no customs or
rules of etiquette involved is called?
Formal Communication - Answers -is sharing of information that conforms to specific
protocol.
Sending an e-mail response - Answers -Verbal communication includes all of the
following except
Nonverbal Communication - Answers -Which of the following describes an action,
behavior, or attitude that sends a message to the receiver?
Context - Answers -The environment or setting in which something occurs or is
communication is called?
Printing Press - Answers -Which of the following was invented by Johannes Gutenberg?
Speech - Answers -Expressing thought through verbal language is?
Cloud Computing - Answers -Which of the following describes the use of remote servers
to store and access the data over the Internet rather than on a personal computer or
local server?
Service Mark - Answers -Protects taglines, slogans, names, symbols, or any unique
method to identify a service.
ARPANET - Answers -Which of the following is a predecessor to the Internet?
Receive - Answers -What is the first step in the listening process?
Hearing: listening - Answers -Passive listener are more interested in _________ and
less interested in _____________.
Paralanguage - Answers -The attitude an individual projects with the tone and pitch of
his or her voice is?
, Standard English - Answers -Professional writing requires the use of?
Diversity - Answers -Includes age, race, nationality, gender, mental ability, physical
ability, and other qualities that make an individual unique.
Stereotype - Answers -Is a belief or generalization about a group of people with a given
set of characteristics.
English as a Second Language - Answers -The use of English by those with a different
native language is known as?
Leadership positions are always easy - Answers -which of the following is not true
regarding leadership?
Laissez-faire - Answers -The____________ leadership style is a hands-off approach to
leadership.
Critical-Thinking skills - Answers -The ability to interpret and make reasonable
judgments and decisions by analysing a situation is called?
Passive Behavior - Answers -Accepting things that happen without trying to change
them is known as?
Parliamentary Procedure - Answers -A process for holding meeting so they are orderly
and democratic is?
Employer and Employee - Answers -Maintaining a safe workplace is the responsibility of
the?
Improper Lifting - Answers -Most back injuries are caused by?
Digital Literacy - Answers -The ability to use technology to create, locate, evaluate, and
communicate information.
Slander - Answers -Speaking a false statement about someone that causes other to
have a bad opinion of him or her is called?
Fair-use Doctrine - Answers -Allows the individual to use copyrighted works without
permission in limited situations under very strict guidelines.
Code of Ethics - Answers -A document that dictates how business should be conducted
is called?
Malware - Answers -Spyware, Trojan horses, worms. and viruses are examples of?
Professional Communication - Answers -Incorporates written, verbal, visual, and digital
communication to provide factual information that is usable in the workplace.
Rhetoric - Answers -The study of writing or speaking as a way of communicating
information or persuading an individual is called?
Communication Process - Answers -A series of actions on the part of the sender and
the receiver of a message and the path the message follows is called?
Formal Communication - Answers -Casual sharing of information with no customs or
rules of etiquette involved is called?
Formal Communication - Answers -is sharing of information that conforms to specific
protocol.
Sending an e-mail response - Answers -Verbal communication includes all of the
following except
Nonverbal Communication - Answers -Which of the following describes an action,
behavior, or attitude that sends a message to the receiver?
Context - Answers -The environment or setting in which something occurs or is
communication is called?
Printing Press - Answers -Which of the following was invented by Johannes Gutenberg?
Speech - Answers -Expressing thought through verbal language is?
Cloud Computing - Answers -Which of the following describes the use of remote servers
to store and access the data over the Internet rather than on a personal computer or
local server?
Service Mark - Answers -Protects taglines, slogans, names, symbols, or any unique
method to identify a service.
ARPANET - Answers -Which of the following is a predecessor to the Internet?
Receive - Answers -What is the first step in the listening process?
Hearing: listening - Answers -Passive listener are more interested in _________ and
less interested in _____________.
Paralanguage - Answers -The attitude an individual projects with the tone and pitch of
his or her voice is?
, Standard English - Answers -Professional writing requires the use of?
Diversity - Answers -Includes age, race, nationality, gender, mental ability, physical
ability, and other qualities that make an individual unique.
Stereotype - Answers -Is a belief or generalization about a group of people with a given
set of characteristics.
English as a Second Language - Answers -The use of English by those with a different
native language is known as?
Leadership positions are always easy - Answers -which of the following is not true
regarding leadership?
Laissez-faire - Answers -The____________ leadership style is a hands-off approach to
leadership.
Critical-Thinking skills - Answers -The ability to interpret and make reasonable
judgments and decisions by analysing a situation is called?
Passive Behavior - Answers -Accepting things that happen without trying to change
them is known as?
Parliamentary Procedure - Answers -A process for holding meeting so they are orderly
and democratic is?
Employer and Employee - Answers -Maintaining a safe workplace is the responsibility of
the?
Improper Lifting - Answers -Most back injuries are caused by?
Digital Literacy - Answers -The ability to use technology to create, locate, evaluate, and
communicate information.
Slander - Answers -Speaking a false statement about someone that causes other to
have a bad opinion of him or her is called?
Fair-use Doctrine - Answers -Allows the individual to use copyrighted works without
permission in limited situations under very strict guidelines.
Code of Ethics - Answers -A document that dictates how business should be conducted
is called?
Malware - Answers -Spyware, Trojan horses, worms. and viruses are examples of?
