UHC Ethics and Compliance Exam (2024/2025) | Actual Questions and Answers Latest Updated 2024/2025 (Graded A+)

Gene got Medicare before he turned 65 and enrolled into a Medicare Advantage plan. He calls in February the month before his 65th birthday and is unhappy with his current plan. On the date of the call, what can Gene do about his coverage? - On the day he called, he can enroll in a different Medicare Advantage plan with an effective date of March 1. An agent is explaining Medicare Advantage plan options to a consumer. During the conversation, the agent explains that Medicare gives each plan a Star Rating. Which statement is true? - The agent said that Medicare uses a 5-star rating system to illustrate the plan's performance and quality. Which of the following describes Permission to Contact guidelines? - it allows the agent to discuss the products identified during the marketing appointment Which statement about discussing benefits with the consumer before an enrollment is true? - When completing an enrollment application in LEAN, why is an agent prohibited from entering his or her own email address in a field available for the consumer's email address? - The consumer/member would not receive plan related correspondence intended for him/her. What is the purpose of the Statement of Understanding? - It ensures that when consumers complete the Medicare Advantage and/or Part D Enrollment Application, they are acknowledging their understanding that they are actually enrolling, in which plan they are enrolling, and standard disclosures.