BLACK ROCK COFFEE BAR TRAINING NEWEST ACTUAL
EXAM COMPLETE 110 QUESTIONS AND CORRECT
DETAILED ANSWERS (VERIFIED ANSWERS) |ALREADY
GRADED A+
When was the company founded? - ANSWER: 2008
Where was the company founded? - ANSWER: Pacific Northwest
Which states have Black Rock locations? - ANSWER: Oregon, Washington, California,
Idaho, Colorado, Arizona, and Texas
Where are small batch roasts roasted? - ANSWER: Vancouver, WA and Tempe, AZ
What is the Pearl Roast? - ANSWER: Light roast
What is the Light roast used for? - ANSWER: Retail use only
What is the Old Town roast? - ANSWER: Medium roast
What is the medium roast used for? - ANSWER: Espresso and decaf
What is the Steel Bridge roast? - ANSWER: Dark roast
What is the dark roast used for? - ANSWER: Drip coffee only
What roast is used for decaf? - ANSWER: Old Town/Medium Roast
The decaf process consists of what type of water process? - ANSWER: Charcoal
The charcoal water process is ____? - ANSWER: Chemical free and organic process
The decaf process is what percentage of caffeine free? - ANSWER: 99.9% compare to
the National 99.7%
What is crema? - ANSWER: The fluffy top layer of espresso with smooth caramel
color
What characteristics define a "bad shot"? - ANSWER: Distorted crema, breaks apart,
dark in color
What is the ideal shot window? - ANSWER: 18-25 seconds
What is the flex shot window? - ANSWER: 17 AND 26 seconds
, What can flex shots be used for? - ANSWER: Only used in sweet drinks
What CAN'T flex shots be used for? - ANSWER: Americanos, plain lattes, and breves
What factors can affect a shot? - ANSWER: Temperature of portafilter, letting grinds
sit for too long, inside/outside temperatures (wind/humidity)
When shots are pulling too fast (rocks), you should _____? - ANSWER: Make grinder
pull slower (1/4 turn counterclockwise)
When shots are pulling too slow (sand), you should _____? - ANSWER: Make grinder
pull faster (1/4 turn clockwise)
How many shots are used for MOST drinks? - ANSWER: 2 shots
How many shots are used for a SMALL HOT drink? - ANSWER: 2 shots
How many shots are used for a MEDIUM HOT drink? - ANSWER: 2 shots
How many shots are used for a LARGE HOT drink? - ANSWER: 4 shots
How many shots are used for an EXTRA LARGE HOT drink? - ANSWER: 4 shots
How many shots are used for a SMALL ICED drink? - ANSWER: 2 shots
I know it's a lot right now, but I promise the outcome will be so worth it. Just stay
motivated! I have nothing but high hopes!! <3 - ANSWER:
How many shots are used for a MEDIUM ICED drink? - ANSWER: 2 shots
How many shots are used for a LARGE ICED drink? - ANSWER: 3 shots
How many shots are used for an EXTRA LARGE ICED drink? - ANSWER: 4 shots
How many shots are used for a SMALL BLENDED drink? - ANSWER: 2 shots
How many shots are used for a MEDIUM BLENDED drink? - ANSWER: 2 shots
How many shots are used for a LARGE BLENDED drink? - ANSWER: 3 shots
How many shots are used for an EXTRA LARGE BLENDED drink? - ANSWER: 4 shots
What milk is used for MOCHAS? - ANSWER: Chocolate milk
What milk is used for WHITE MOCHAS? - ANSWER: Whole milk
What milk is used for LATTES? - ANSWER: 2% and Non Fat
EXAM COMPLETE 110 QUESTIONS AND CORRECT
DETAILED ANSWERS (VERIFIED ANSWERS) |ALREADY
GRADED A+
When was the company founded? - ANSWER: 2008
Where was the company founded? - ANSWER: Pacific Northwest
Which states have Black Rock locations? - ANSWER: Oregon, Washington, California,
Idaho, Colorado, Arizona, and Texas
Where are small batch roasts roasted? - ANSWER: Vancouver, WA and Tempe, AZ
What is the Pearl Roast? - ANSWER: Light roast
What is the Light roast used for? - ANSWER: Retail use only
What is the Old Town roast? - ANSWER: Medium roast
What is the medium roast used for? - ANSWER: Espresso and decaf
What is the Steel Bridge roast? - ANSWER: Dark roast
What is the dark roast used for? - ANSWER: Drip coffee only
What roast is used for decaf? - ANSWER: Old Town/Medium Roast
The decaf process consists of what type of water process? - ANSWER: Charcoal
The charcoal water process is ____? - ANSWER: Chemical free and organic process
The decaf process is what percentage of caffeine free? - ANSWER: 99.9% compare to
the National 99.7%
What is crema? - ANSWER: The fluffy top layer of espresso with smooth caramel
color
What characteristics define a "bad shot"? - ANSWER: Distorted crema, breaks apart,
dark in color
What is the ideal shot window? - ANSWER: 18-25 seconds
What is the flex shot window? - ANSWER: 17 AND 26 seconds
, What can flex shots be used for? - ANSWER: Only used in sweet drinks
What CAN'T flex shots be used for? - ANSWER: Americanos, plain lattes, and breves
What factors can affect a shot? - ANSWER: Temperature of portafilter, letting grinds
sit for too long, inside/outside temperatures (wind/humidity)
When shots are pulling too fast (rocks), you should _____? - ANSWER: Make grinder
pull slower (1/4 turn counterclockwise)
When shots are pulling too slow (sand), you should _____? - ANSWER: Make grinder
pull faster (1/4 turn clockwise)
How many shots are used for MOST drinks? - ANSWER: 2 shots
How many shots are used for a SMALL HOT drink? - ANSWER: 2 shots
How many shots are used for a MEDIUM HOT drink? - ANSWER: 2 shots
How many shots are used for a LARGE HOT drink? - ANSWER: 4 shots
How many shots are used for an EXTRA LARGE HOT drink? - ANSWER: 4 shots
How many shots are used for a SMALL ICED drink? - ANSWER: 2 shots
I know it's a lot right now, but I promise the outcome will be so worth it. Just stay
motivated! I have nothing but high hopes!! <3 - ANSWER:
How many shots are used for a MEDIUM ICED drink? - ANSWER: 2 shots
How many shots are used for a LARGE ICED drink? - ANSWER: 3 shots
How many shots are used for an EXTRA LARGE ICED drink? - ANSWER: 4 shots
How many shots are used for a SMALL BLENDED drink? - ANSWER: 2 shots
How many shots are used for a MEDIUM BLENDED drink? - ANSWER: 2 shots
How many shots are used for a LARGE BLENDED drink? - ANSWER: 3 shots
How many shots are used for an EXTRA LARGE BLENDED drink? - ANSWER: 4 shots
What milk is used for MOCHAS? - ANSWER: Chocolate milk
What milk is used for WHITE MOCHAS? - ANSWER: Whole milk
What milk is used for LATTES? - ANSWER: 2% and Non Fat
