EXAM 350 QUESTIONS AND CORRECT ANSWERS
(VERIFIED ANSWERS) |ALREADY GRADED A+
Environmental uncertainty in an organization is high when: - ANSWER:
environmental change is extensive.
Managers feel confident that they can understand, predict, and react to the external
forces affecting their businesses when: - ANSWER: resource scarcity is low.
Which of the following factors should be taken into account when determining the
ethical intensity of an action? - ANSWER: Temporal immediacy
Which of the following is a component of the general environment that indirectly
affects all organizations? - ANSWER: Political/legal trends
_____ is the process of having managers and employees perform new behaviors that
are central to and symbolic of the new organizational culture that a company wants
to create. - ANSWER: behavioral addition
Identify a component of the general environment that indirectly affects all
organizations. - ANSWER: Technology
Delayed product delivery is less of an issue when compared to delivering a faulty
product, which can potentially cause harm. This is because delivering a faulty
product has a _____. - ANSWER: high magnitude of consequences
The last step in a basic model of ethical decision making is to _____. - ANSWER: act
on the situation
Which of the following is an argument put forth by economist Milton Friedman? -
ANSWER: It is socially irresponsible for companies to divert time, money, and
attention from maximizing profits to social causes and charitable organizations.
Which of the following stakeholder groups does not engage in regular transactions
with a company? - ANSWER: Special interest groups
According to psychologist Lawrence Kohlberg, people at the _____ of moral
development make decisions that are based on selfish reasons. - ANSWER:
preconventional level
A(n) _____ is a social responsiveness strategy in which a company does less than
society expects. - ANSWER: reactive strategy
, _____ is a tactic that typically involves framing issues as public issues; exposing
questionable, exploitative, or unethical practices; and creating controversy that is
likely to receive extensive news coverage. - ANSWER: Media advocacy
According to the _____, the only social responsibility that businesses have is to
maximize profits. - ANSWER: shareholder model
_____ is the degree of concern people have about an ethical issue. - ANSWER:
Ethical intensity
_____ refers to a transaction in which one party in the relationship benefits at the
expense of the other. - ANSWER: Opportunistic behavior
An _____ refers to the values, beliefs, and attitudes shared by organizational
members. - ANSWER: organizational culture
Under the _____, an individual should never take any action that harms the least
fortunate people in some way. - ANSWER: principle of distributive justice
Which of the following statements best explains the carrot-and-stick approach of the
U.S. Sentencing Commission Guidelines for Organizations? - ANSWER: Smaller fines
are imposed on companies that take proactive steps to encourage ethical behavior.
Which of the following is true of business confidence indices? - ANSWER: They show
how sure actual managers are about future business growth.
_____ refers to the emotional reactions that can occur when disagreements become
personal rather than professional. - ANSWER: A-type conflict
Which of the following is true of the nominal group technique (NGT)? - ANSWER: It
closes with a second quiet time in which group members independently rank the
ideas presented.
In the context of Porter's five industry forces, the threat of new entrants can be
defined as - ANSWER: In the context of Porter's five industry forces, the threat of
new entrants can be defined as
Which of the following is a decision-making method that can be used to create c-
type conflict by assigning an individual or a subgroup the role of critic? - ANSWER:
Devil's advocacy
_____ occurs when a group member must wait to share an idea because another
member is presenting an idea. - ANSWER: Production blocking
The most popular approach to increase goal commitment is to: - ANSWER:
encourage employee participation while setting goals.