Organisational planning: process of identifying an organisation´s immediate and long-term objectives,
and formulating and monitoring specific strategies to achieve them. Preparing for new projects and
managing them as effectively as possible
Project: specific and temporary tasks which result from the need for an organization to change. Is time-
specific, has clear goals, defined responsibilities and budget.
Items that have to be managed for projects
Resources: people, equipment and materials
Time
Money: kept on the budget and estimate expected profit
Scope: size and scale
Project management: using management techniques to plan, carry out and complete a project to
achieve targets of quality, time and cost
FISHBONE DIAGRAM / CAUSE AND EFFECT / ISHIKAWA– Visual identification of causes of a problem
6M´s
Methods Manpower Measurement
Machines Materials Mother Nature
(environment)
Reasons – Small Fish Bones
Category of the Causes – Main Bones
Simple and easy to understand (strength or weakness). Used effectively, can encourage employee
participation. Help to resolve actual or potential problems. Cannot be used to illustrate complex
problems (interrelated problems, not just one cause)
DECISION TREE – Diagram that set out options connected with a decision and outcomes that may
result. Value and chances to occur. Presents all the options, the outcomes from these options, the
chances and economic returns.
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