EXAM 2024 ACTUAL EXAM 380 QUESTIONS AND
CORRECT DETAILED ANSWERS (VERIFIED ANSWERS) |
ALREADY GRADED A+
the minimum staff required to respond on a fire apparatus for a suburban fire
department according to NFPA 1710 is - ANSWER: 4
which is correct regarding the change process - ANSWER: it should be viewed as
cyclical rather than linear
the theory that depends on the community to express its needs, wants, and
expectations is - ANSWER: system theory
the first step in the problem solving process is to - ANSWER: define the problem
which leadership theory states the leader uses values to guide personal relations
make decisions, develop policie and determine success - ANSWER: principle centered
leadership
which three general perspectives should you consider when determining service
levels - ANSWER: what the citizens accept what department professionals think and
general accepted consensus standards
when an individual has justified or rationalized an unethical action - ANSWER: it
becomes easier for them to commit the action
the national fire protection association standard that addresses the staffing for a
volunteer fire department - ANSWER: 1720
the national fire protection association standard that addresses staffing for career
fire department is - ANSWER: 1710
written and skill evaluation for promotions should be based on - ANSWER: job
related questions and evoltions
in most fire departments the promotional process requires - ANSWER: advertising
which is normally an accepted practice for the promotional examination process -
ANSWER: written examination
chief officers can encourage members to apply for and participate in continuing
education programs by - ANSWER: providing compensation for completion of an
educational program
, which is one of the basic management theories - ANSWER: organizational behaviors
nonverbal skills such as eye contact, facial expression, and gestures are known aas -
ANSWER: kinesics
an important part of using words when communication is to consider the
__________________ in which they are spoken - ANSWER: context
chief fire officer designation must be renewed every __________ years by
completing the requirements in four categories - ANSWER: three
successful incentive programs include the - ANSWER: promotion of the program
the organizations benefit package should be reviewed often to ensure - ANSWER:
the benefits are cost effective
when proposing an employee incentive program you should know that awards must
be based on - ANSWER: performance criteria
a critical element in a legal challenge to an organizations hiring or employment
practice is - ANSWER: job analysis and position description
a specific accommodation for a person with disabilities will be a function of the
individuals needs as compared to the - ANSWER: essential functions of the position
contained in the job description
a characteristic of a mandate equal employment opportunity regulation is that is -
ANSWER: gives the perception of preference
_____ means the acquisition of knowledge, usually through academic means such as
a college course - ANSWER: education
which is on of the criteria that determines training requiremnts for fire and
emergency services - ANSWER: legal mandates
when considering the construction of training center for live fire evolutions , you
should consult which national fire protection association standard - ANSWER: NFPA
1402
qualifications for fire service instructors are found in which national fire protection
association standard - ANSWER: nfpa 1041
which statement regarding ongoing educational training programs is true - ANSWER:
professional development programs include continuing or ongoing education and
membership is professional organizations