Human Computer Interaction Final
Questions and Answers
1. What is HCC/UX: "User experience" encompasses all aspects of the end-user's interaction with the
company, its services, and its products
2. What is AI: the science and engineering of making intelligent machines
3. Difference between UI and UX: UI focuses on content attraction and organiza- tion
UX focuses on user's feelings and thinking
4. Ten Usability heuristics by Jakob Nielsen 1:
The system should always keep users informed about what is going on, through appropriate
feedback within reasonable time: Visibility of System status
5. Ten Usability heuristics by Jakob Nielsen 2:
The system should speak the users' language, with words, phrases and con- cepts familiar to the
user, rather than system-oriented terms. Follow real-world conventions, making information
appear in a natural and logical order: Match between system and real world
6. Ten Usability heuristics by Jakob Nielsen 3:
Users often choose system functions by mistake and will need a clearly marked emergency exit to
leave the unwanted state without having to go through an extended dialogue. Support undo and
1/
, Human Computer Interaction Final
Questions and Answers
redo: User control and free- dom
7. Ten Usability heuristics by Jakob Nielsen 4:
Users should not have to wonder whether different words, situations, or actions mean the
same thing: Consistency and standards
8. Ten Usability heuristics by Jakob Nielsen 5:
Minimize the users memory load. The user should not have to remember information from one
part of the dialogue to another.: Recognition rather than recall
9. Ten Usability heuristics by Jakob Nielsen 6:
Prevents a problem from occurring in the first place. wither eliminate er-
ror-prone conditions or check for them and present users with a confirmation dialog alert before
they commit to the action.: Error prevention
10. Ten Usability heuristics by Jakob Nielsen 7:
2/
Questions and Answers
1. What is HCC/UX: "User experience" encompasses all aspects of the end-user's interaction with the
company, its services, and its products
2. What is AI: the science and engineering of making intelligent machines
3. Difference between UI and UX: UI focuses on content attraction and organiza- tion
UX focuses on user's feelings and thinking
4. Ten Usability heuristics by Jakob Nielsen 1:
The system should always keep users informed about what is going on, through appropriate
feedback within reasonable time: Visibility of System status
5. Ten Usability heuristics by Jakob Nielsen 2:
The system should speak the users' language, with words, phrases and con- cepts familiar to the
user, rather than system-oriented terms. Follow real-world conventions, making information
appear in a natural and logical order: Match between system and real world
6. Ten Usability heuristics by Jakob Nielsen 3:
Users often choose system functions by mistake and will need a clearly marked emergency exit to
leave the unwanted state without having to go through an extended dialogue. Support undo and
1/
, Human Computer Interaction Final
Questions and Answers
redo: User control and free- dom
7. Ten Usability heuristics by Jakob Nielsen 4:
Users should not have to wonder whether different words, situations, or actions mean the
same thing: Consistency and standards
8. Ten Usability heuristics by Jakob Nielsen 5:
Minimize the users memory load. The user should not have to remember information from one
part of the dialogue to another.: Recognition rather than recall
9. Ten Usability heuristics by Jakob Nielsen 6:
Prevents a problem from occurring in the first place. wither eliminate er-
ror-prone conditions or check for them and present users with a confirmation dialog alert before
they commit to the action.: Error prevention
10. Ten Usability heuristics by Jakob Nielsen 7:
2/
