CNML & NE-BC REVIEW EXAM QUESTIONS WITH
COMPLETE SOLUTIONS LATEST UPDATE 2024/2025
What is Transformational Leadership?
Transformational leaders focus on change and practice things like providing employees with a voice in
order to participate in the change.
What is a transactional leader?
Transactional leaders focus primarily on tasks like the budget, staffing, and day-to-day operations.
What are the key factors to employee satisfaction?
* Having friends at work
* Someone care about the employee as a person
* Working for an organization whose values are compatible with yours
* Being given assignments based on your strengths
What is Shared Governance?
a system for providing employees with opportunities for input through an organized democratic process
where each unit is represented
When should an employee be disciplined for lateness?
Following the organizational policy the employee should be notified of any infraction as soon as possible
after the event.
,What is the main responsibility of management?
to supervise employees, assure patient safety, monitor the budget, and ensure that the policies and
procedures of the organization are adhered to.
What should the nurse manager's responsibility be in terms of doing direct care?
The nurse manager's number one responsibility is to run the unit. In a crisis situation the nurse manager
should help out but it should not become a routine.
What is the best way to implement a policy change such as a dress code.
The best way to implement any policy change is to have the users involved in the decision to some
extent. Involving known complainers in the design process is a good way to identify the potential
opposition to a new policy
What are 5 Ways people react to change in Rogers Stages of Innovation Model?
* Innovators (2.5%) - Risk takers who are not afraid to fail & are implementers of the change
* Early Adopters (13.5%) - Less cautious about change and adopt early. They are often highly opinionated
and can influence others to change
* Early Majority (34%) - Adopt to change after they have some time to see the early adopters success
* Late Majority (34%) - Skeptics, they need to see a lot of evidence before adopting the change
* Laggards (16%) - Stick to tried and true methods. They may never accept the change.
What is Positive Deviance Approach to Change?
Involves leadership looking for change from the group, rather than leading the group. Real change begins
from the inside.
What are the stages of Rogers Diffusion of Innovation Theory?
, 1. Agenda-Setting a perceived need for innovation
2. Matching-fitting a problem with the innovation
3. Redefining/Restructuring - innovation is modified to fit the organizations needs
4. Clarifying - the relationship between the organization and the innovation is better defined
5. Routinizing - innovation becomes part of the organization's activities and no longer labeled as an
innovation
Describe Circle of Influence.
Covey (1990) suggested our lives are covered by two circles: a larger circle of everything your could
possibly be concerned about, and a smaller inner circle of things you can influence. He suggested that
when we focus on things and people we can influence our circle of influence gets larger. Focusing on
your circle of concern can lead to frustration, as these are things you cannot influence. Focusing on your
circle of concern can also reduce your circle of influence as you are not paying attention to things and
people you can influence.
Should the charge nurse take a regular patient assignment if the unit is short staffed?
The charge nurse, like the manager is assigned the duty of leading the unit. Since that is the primary role,
all options for staffing should be explored before taking an assignment. If the charge nurse takes a full
patient assignment, it means nobody is leading the unit, which could be a problem if a crisis occurs, at
which point the charge nurse would either be distracted from the crisis or be distracted from caring for
her patient assignment. There are certain cases where the only solution is for the charge nurse to take an
assignment. Ideally it should not be a full assignment so there is still time to lead the unit.
What is the best way to provide a new charge nurse with experience?
COMPLETE SOLUTIONS LATEST UPDATE 2024/2025
What is Transformational Leadership?
Transformational leaders focus on change and practice things like providing employees with a voice in
order to participate in the change.
What is a transactional leader?
Transactional leaders focus primarily on tasks like the budget, staffing, and day-to-day operations.
What are the key factors to employee satisfaction?
* Having friends at work
* Someone care about the employee as a person
* Working for an organization whose values are compatible with yours
* Being given assignments based on your strengths
What is Shared Governance?
a system for providing employees with opportunities for input through an organized democratic process
where each unit is represented
When should an employee be disciplined for lateness?
Following the organizational policy the employee should be notified of any infraction as soon as possible
after the event.
,What is the main responsibility of management?
to supervise employees, assure patient safety, monitor the budget, and ensure that the policies and
procedures of the organization are adhered to.
What should the nurse manager's responsibility be in terms of doing direct care?
The nurse manager's number one responsibility is to run the unit. In a crisis situation the nurse manager
should help out but it should not become a routine.
What is the best way to implement a policy change such as a dress code.
The best way to implement any policy change is to have the users involved in the decision to some
extent. Involving known complainers in the design process is a good way to identify the potential
opposition to a new policy
What are 5 Ways people react to change in Rogers Stages of Innovation Model?
* Innovators (2.5%) - Risk takers who are not afraid to fail & are implementers of the change
* Early Adopters (13.5%) - Less cautious about change and adopt early. They are often highly opinionated
and can influence others to change
* Early Majority (34%) - Adopt to change after they have some time to see the early adopters success
* Late Majority (34%) - Skeptics, they need to see a lot of evidence before adopting the change
* Laggards (16%) - Stick to tried and true methods. They may never accept the change.
What is Positive Deviance Approach to Change?
Involves leadership looking for change from the group, rather than leading the group. Real change begins
from the inside.
What are the stages of Rogers Diffusion of Innovation Theory?
, 1. Agenda-Setting a perceived need for innovation
2. Matching-fitting a problem with the innovation
3. Redefining/Restructuring - innovation is modified to fit the organizations needs
4. Clarifying - the relationship between the organization and the innovation is better defined
5. Routinizing - innovation becomes part of the organization's activities and no longer labeled as an
innovation
Describe Circle of Influence.
Covey (1990) suggested our lives are covered by two circles: a larger circle of everything your could
possibly be concerned about, and a smaller inner circle of things you can influence. He suggested that
when we focus on things and people we can influence our circle of influence gets larger. Focusing on
your circle of concern can lead to frustration, as these are things you cannot influence. Focusing on your
circle of concern can also reduce your circle of influence as you are not paying attention to things and
people you can influence.
Should the charge nurse take a regular patient assignment if the unit is short staffed?
The charge nurse, like the manager is assigned the duty of leading the unit. Since that is the primary role,
all options for staffing should be explored before taking an assignment. If the charge nurse takes a full
patient assignment, it means nobody is leading the unit, which could be a problem if a crisis occurs, at
which point the charge nurse would either be distracted from the crisis or be distracted from caring for
her patient assignment. There are certain cases where the only solution is for the charge nurse to take an
assignment. Ideally it should not be a full assignment so there is still time to lead the unit.
What is the best way to provide a new charge nurse with experience?
