BCOR 370 WVU Exam 1 Houghton Questions With Complete Verified Solution

Organization - A systematic arrangement of people to accomplish some specific purpose Why do we have organizations? - -efficiency; to accomplish specific objectives -serve society -provide careers How do organizations accomplish their objectives? - -Basic framework of management -Decision Making Basic Framework of Management - -Planning -Organizing -Leading -Controlling Management - The process of achieving goals, effectively and efficiently through, and with other people. What is scientific management? - The use of the scientific method to determine the "one best way" to perform a job or task Frederick Taylor - "The Father of Scientific Management" -wrote the first management textbook Frank and Lilian Gilbreth - Used scientific management: -motion studies -Brick laying example What is the Legacy of Scientific Management? - -Fast emcient assembly lines -techniques used from fast food to surgery -job design, selection, training During the 192()'s and 1930's... - Management is dominated by "efficiency experts" concentrating on efficiency and productivity above all else What do you see as some of the problems with this approach to management? Emphasis on productivity and profitability resulted in unhappy workers, labor unions and strikes Bureaucracy - An organization design marked by specialization, division of labor, authority hierarchies and formal rules and procedures Max Weber - Observed that the bureaucracy was the dominant organization type because it was the most efficient Mary Parker Follett - Wrote about human factors in the work place Elton Mayo -