Test Bank for Management, 16th Edition by Stephen
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P. Robbins, Mary A. Coulter A+
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Chapter11 Managers1and1You1in1the1Workplace
1) In1today's1workplace,1 .
A) women1are1more1likely1than1men1to1be1promoted1into1management
B) many1employees1perform1work1that1in1the1past1was1considered1managerial1activities
C) women1tend1to1be1more1effective1supervisors1than1men
D) most1organizations1have1eliminated1the1title1of1manager1Answer:1B1
Diff:12
AACSB:1Reflective1thinking
Learning1Obj.:1LO11.1:1Describe1who1managers1are1and1where1they1work.1Classification:1Concept
2) Because1this1is1her1first1job,1Melanie1was1unclear1about1what1managers1actually1do.1
Fortunately1her1training1materials1explained1that1a1manager's1job1focuses1on .
A) performing1clerical1duties
B) personal1achievement
C) helping1others1accomplish1their1work1goals
D) supervising1groups1rather1than1individual1employees1Answer:1C1
Diff:12
AACSB:1Analytical1thinking
Learning1Obj.:1LO11.1:1Describe1who1managers1are1and1where1they1work.1Classification:1Applicati
on
3) An1individual1who1works1with1and1through1other1people1by1coordinating1their1work1a
ctivities1in1order1to1accomplish1organizational1goals1is .
A) an1assembly1line1worker
B) a1laborer
C) a1manager
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D) a1salesperson1Answer:1 C1Diff:111
AACSB:1Reflective1thinking
Learning1Obj.:1LO11.1:1Describe1who1managers1are1and1where1they1work.1Classification:1Concept
4) An1organizational1structure1that1does1away1with1traditional1management1roles1and1
distributes1decision1making1throughout1the1organization1by1empowering1teams1to1manage1t
hemselves1is
called1a .
A) frontline1management1system
B) holacracy
C) management1pyramid
D) bureaucratic1structure1Answer:1B1
Diff:11
AACSB:1Application1of1knowledge
Learning1Obj.:1LO11.1:1Describe1who1managers1are1and1where1they1work.1Classification:1Applicati
on
5) Frontline1managers1are1also1known1as .
A) regional1managers
B) team1leaders
C) division1managers
D) store1executives1Answer:1B1
Diff:11
AACSB:1Application1of1knowledge
Learning1Obj.:1LO11.1:1Describe1who1managers1are1and1where1they1work.1Classification:1Applicati
on
6) First-line1managers1are1typically1those1who1 .
A) are1also1considered1middle1managers
B) are1involved1with1producing1the1organization's1products1or1providing1its1service
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C) are1at1the1top1of1the1organizational1chart
D) are1the1first1persons1new1hires1meet1Answer:1B1
Diff:12
AACSB:1Application1of1knowledge
Learning1Obj.:1LO11.1:1Describe1who1managers1are1and1where1they1work.1Classification:1Analytical
7) Supervisor1is1another1name1for .
A) store1manager
B) middle1manager
C) first-line1manager
D) top1manager1Answer:1C1Diff:121
AACSB:1Reflective1thinking
Learning1Obj.:1LO11.1:1Describe1who1managers1are1and1where1they1work.1Classification:1Concept
8) A is1an1example1of1a1first1line1manager.
A) division1manager
B) store1executive
C) regional1manager
D) shift1manager1Answer:1 D1Diff:111
AACSB:1Reflective1thinking
Learning1Obj.:1LO11.1:1Describe1who1managers1are1and1where1they1work.1Classification:1Concept
9) Kelly,1a1production1supervisor,1is1responsible1for1ten1employees1who1assemble1
components1into1a1finished1product.1Kelly1is1a .
A) top1manager
B) nonmanagerial1 employee
C) middle1manager
D) first-line1manager1Answer:1D
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, Created1By:1A1Solution
Diff:11
AACSB:1Analytical1thinking;1Application1of1knowledge
Learning1Obj.:1LO11.1:1Describe1who1managers1are1and1where1they1work.1Classification:1Applicati
on
10) Managers1with1titles1such1as1regional1manager1or1division1manager1are .
A) first-line1managers
B) top1managers
C) production1managers
D) middle1managers1Answer:1D1
Diff:12
AACSB:1Reflective1thinking
Learning1Obj.:1LO11.1:1Describe1who1managers1are1and1where1they1work.1Classification:1Concept
11) Ben,1a1production1plant1manager,1reports1to1Dan,1a1regional1manager.1Ben1and1Dan1are
.
A) top1managers
B) middle1managers
C) supervisors
D) first-
line1managers1Answer:1B1Diff:12
AACSB:1Analytical1thinking
Learning1Obj.:1LO11.1:1Describe1who1managers1are1and1where1they1work.1Classification:1Applicati
on
12) are1responsible1for1making1organization-
wide1decisions1and1establishing1the1plans1and1goals1that1affect1the1entire1organization.
A) Middle1managers
B) Top1managers
C) Production1managers
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