Chapter 4-6 Study Guide (Medical Office Concepts)Questions And Quality Solutions

Certified Mail - Correct Answer Provides the sender with documentation of mailed material Established Patient - Correct Answer Classification of a patient who has seen the physician or a physician of the same specialty in the same practice within the last three years Chief Complaint - Correct Answer The main reason a patient seeks medical services Urgent - Correct Answer Medical condition requiring treatment as a result of an unforeseen illness, injury, or condition but is not defined as an emergency Shared Medical Appointment - Correct Answer A method of scheduling patients that has the advantage of patient interaction Stat - Correct Answer Immediately Triage - Correct Answer Systemically assessing a patient to determine when the patient can be scheduled Wave Scheduling - Correct Answer A method of scheduling patients that combines times during which patients may be seen without a prearranged appointment times Open/Fixed Hours Scheduling - Correct Answer A method of seeing multiple patients during a block of time -- usually patients arrive at or close to the same time Return Receipt - Correct Answer Provides the sender with evidence of delivery Word Processing - Correct Answer Software program used to enter, edit, format, and print document SOAP - Correct Answer Medical documentation format that includes subjective and objective data, assessment of data, and course treatment Active Record - Correct Answer Records of current patients File Server - Correct Answer A central computer within a computer network, used to store the computer programs and data that must be shared by all computers in the network; also called, simply, a "server." Out Indicator - Correct Answer A record of removed information Electronic Health Record - Correct Answer Healthcare databases that work together to compile complete patient healthcare records Medicolegal - Correct Answer Records that provides proof of legal medical care