Med. Office Concepts Ch. 1 Quiz Review Questions With Error – Free Answers

Electronic communication - Correct Answer Is the most common and efficient mode of communication for many messages. Electronic scheduling - Correct Answer Is a popular feature of technology because of its ease of searching and time-saving convenience. Physician practice - Correct Answer Are the most common place of employment for the administrative medical assistant. Work ethic - Correct Answer The outward display of an employee's values and standards is defined as _______. Accuracy - Correct Answer Physicians rank _____ as the most important employee trait. Initiative - Correct Answer To take action independently is to show _____. Alertness - Correct Answer Is considered to be an aspect of self-motivation. Tact - Correct Answer Involves speaking and acting considerately, especially in hard situations. Short and general - Correct Answer When speaking with terminally ill patients, you should discuss ____ topics. Ethnocentrism - Correct Answer Is the tendency to believe that one's own race or ethnic group is the most important and that some or all aspects of its culture are superior to those of other groups. Nonverbal communication - Correct Answer ______ style is as important as if not more important than our verbal message. Efficiency - Correct Answer Using time and other resources to avoid waste and unnecessary effort when completing tasks is the defining mark of ________. Volunteering - Correct Answer ____ is an example of a genuine enjoyment of people and a desire to help them. This is an example of the personal attribute of true and genuine liking of other individuals. Dependability - Correct Answer _______ consists of finishing tasks on schedule, without complaining, and offering to assist others. Problem solving - Correct Answer ______ means logically and systematically planning steps to accomplish a task. Empat