(VERSION A & B) ACTUAL EXAM 200 QUESTIONS AND
CORRECT DETAILED ANSWERS WITH RATIONALES
(VERIFIED ANSWERS) |ALREADY GRADED A+
When faced with an ethical dilemma, what is the first question you should ask?
What would my family, friends, and coworkers think?
Would I take this action if I were on the opposite side?
Is the action I am considering legal?
Would a trusted advisor agree with this action? - ANSWER: Is the action I am
considering legal?
The 21st-century economy depends mainly on information and knowledge.
True
False - ANSWER: True
Today's new communication technologies have made writing skills less important
than in the past.
True
False - ANSWER: False
You are born with the abilities to read, listen, speak, and write effectively.
True
False - ANSWER: False
Flattened management hierarchies allow companies to react more quickly to market
changes.
True
False - ANSWER: True
The knowledge culture of today's workplace can include factory production
employees.
True
False - ANSWER: True
Achieving literacy in the digital age requires using multimedia applications, staying
connected to people and knowledge via technology, using technology thoughtfully
and professionally, and ________.
ensuring that you have the latest-model phone or tablet
facilitating more face-to-face meetings
learning various computer programming languages
thinking critically about new media - ANSWER: thinking critically about new media
In addition to possessing strong communication skills, today's workers must also be
media savvy, which means ________.
, exercising good judgment when posting messages on the Internet and writing e-
mails
using effective marketing tools to promote a company's products and services
increasing their computer programming skills
connecting with large numbers of people on LinkedIn - ANSWER: exercising good
judgment when posting messages on the Internet and writing e-mails
David, a payroll clerk, came up with an idea for processing payroll more efficiently
and presented it to the Human Resources Department manager. This is an example
of an upward flow of communication.
True
False - ANSWER: True
A study by the National Association of Colleges and Employers revealed that a
majority of employers consider a minimum GPA of ________ as a cutoff point when
screening candidates.
3.5
3.0
2.5
2.0 - ANSWER: 3.0
Which of the following has resulted from the prominence of virtual teams?
The amount of face-to-face contact has increased.
Work is increasingly viewed as what you do rather than a place you go.
Workplace diversity has decreased.
Workers have to spend more time at the office. - ANSWER: Work is increasingly
viewed as what you do rather than a place you go.
Frederick manages the Human Resources Department for his company. The due
dates for payroll reports will be changing slightly, and he needs to communicate this
information to all company managers. Allan should
send an e-mail or text message to inform the management staff.
prepare an agenda and call a meeting.
consult key people to help him decide whether to call a meeting.
use the grapevine to convey the message. - ANSWER: send an e-mail or text
message to inform the management staff.
Sam is in charge of conducting a meeting during which a major company decision
about reorganization will be made. Whom should he invite?
Decision makers and people with the information necessary to make the decision
Representatives of groups who will be affected by the decision
People responsible for implementing the decision
Sam should invite all of these. - ANSWER: Sam should invite all of these.
Khalida is responsible for planning a virtual meeting with participants on three
different continents. Prior to the meeting, she should make sure the technology