ACTUAL EXAM 300 QUESTIONS AND CORRECT
DETAILED ANSWERS WITH RATIONALES|ALREADY
GRADED A+
What is a SWOT analysis useful for determining? - ANSWER: The strengths,
weaknesses, opportunities, and threats facing a business
Who has the best information about your firm's operations to assist in writing your
disaster recovery plan? - ANSWER: You and your staff
Which of the following is one of the key decisions a brokerage makes when deciding
how to staff the sales force? - ANSWER: The number of licensees to use
Broker Craig fires salesperson Enrique for violating a provision of the license law.
Which of the following is true of this situation? - ANSWER: This is a valid reason to
terminate the licensee's affiliation with the broker.
In which of the following scenarios is impossibility of contract performance
occurring? - ANSWER: Due to circumstances beyond their control, the parties can't
legally or practically do what they've agreed to do.
Which of the following demographic data points would a brokerage be most
interested in when evaluating a market? - ANSWER: Employment Level
When discussing a merger, what would corporate cultural fit relate to? - ANSWER:
Management Style
As manager of the sales team, Judy has direct responsibility for reaching the
company's financial goals. What type of authority does Judy have? - ANSWER: Line
(Judy has line authority because she's directly responsible for achieving the
company's financial goals.)
Harriet is a hard worker. Of all of the unlicensed staff, she receives the most
consistently positive evaluations from her boss. She's the face of the firm, greeting
walk-in and telephone clients with a friendly, efficient manner. She knows exactly
where to find anything and any information she and her colleagues need. What's the
first question managers should ask when determining if Harriet is suitable for
promotion? - ANSWER: Is she interested in promotion?
Before spending time to evaluate Harriet's skills related to promotion, managers
should find out if Harriet is even interested in being promoted.
What impact do marketing efforts have on sales? - ANSWER: Indirect
, Marketing is a strategic process that impacts all departments in a firm. Its impact on
sales is critical, but indirect
A(n) ______ is certain to save a brokerage money - ANSWER: Culture of retention
Which of the following is a good example of proper safety and security measures for
employees at a brokerage office? - ANSWER: Require identification from customers
and clients before real estate professionals go into the field with them.
Which of the following business planning activities breaks the long-range plan down
into smaller tasks and identifies which segment(s) of the company are responsible
for doing what? - ANSWER: Tactical planning
Tactical planning is the most granular level of planning. Once the long-range plan has
been broken down into smaller tasks, the management and staff are responsible for
carrying out the tactics.
Broker Donna plans to hire three licensees to begin growing her business from a
one-agent to a four-agent firm. What tip would you offer Donna regarding the
impact of growth on her as the broker-owner? - ANSWER: As more staff is hired, she
will spend more time managing sales staff.
Leaders communicate and live by their ______. - ANSWER: Values
Which of the following statements is true regarding licensees who work at a limited
function referral organization? - ANSWER: The licensees don't do any active selling.
The licensees at an LFRO gather referrals and feed them to a full-service brokerage
but don't do any active selling.
Rust Brokerage is run as a lean machine and requires its employees to be both
productive and cost-efficient. It pays employees on a scale that relates their worth to
how much their work has contributed to overall revenue. This reflects a(n) ______
compensation philosophy. - ANSWER: Performance
Which of the following represents a reason for maintaining complete transaction
files? - ANSWER: Files can be used for operations analysis.
Retention of transaction files is important for two reasons: to meet state regulatory
requirements and to analyze business operations.
Samantha is a real estate licensee. She's showing her client a property. The client
asks about some spots on the ceiling and wonders if they're an indication of a roof
leak. What should Samantha do? - ANSWER: Suggest that her client contact a roofing
expert to make a determination.