NURC-1001 Questions and Answers Chapter 4 Graded A+
What is communication? - Answers The process of exchanging information with others.
What is the three step process of communication? - Answers 1. The sender send a message.
2. The receiver receives the message..
3. The receiver repeats the message or responds to it (provides feedback).
What is verbal communication? - Answers It involves the use of words, spoken or written.
What is nonverbal communication? - Answers It's communicating without words, an example of
nonverbal communication is a person shrugging their shoulders.
Another example would be the tone of how you say something.
Body language is a form of nonverbal communication and often illustrates how someone is feeling .
What is cultural diversity? - Answers The variety of people with different backgrounds and experiences
living together in the world
What is a positive response to cultural diversity? - Answers Acceptance and knowledge
What is a negative response to cultural diversity? - Answers Bias and prejudice
What is a culture? - Answers System of learned, beliefs, and behaviors that is practiced by a group of
people
Should a nursing assistant use medical terminology with residents or their families? - Answers No, a
nursing assistant should speak in simple every day words.
What are clichés? - Answers Phrases that are used over and over again and do not really mean anything.
Give an example of a nursing assistant using a cliché. Should nursing assistants be using clichés? -
Answers If a resident is afraid of having a bath, a cliché would be " Oh, it'll be over before you know it."
Assistance should not use cliché instead, say something like "I understand that it seems scary to you.
What can I do to make you feel more at ease?"
Should nursing assistance follow up with "why?" To resident's statements? - Answers No. It may make
them feel defensive.
Should nursing assistant's give advice or offer opinions? - Answers No
Should nursing assistance ask questions that only require yes or no answers? - Answers No, they should
also include open ended questions.
, What is objective information? - Answers This is based on what a person sees, hears, touches, or smells.
It is collected by using the senses. It is also called signs.
Example: You saw a patient holding their head and rubbing their temples.
What is subjective information? - Answers Information collected based on something that the patient
reported that could or could not be true. It's not based on anything you observed. It can also be called
symptoms.
Example: a patient said that he has a headache.
What is a runny nose referred to as? - Answers Nasal discharge
What is cyanotic skin? - Answers Blue or gray skin
What does the root word "derm" mean? - Answers Skin
What does the suffix "itis" mean? - Answers Inflammation
What does the prefix "Brady" mean? - Answers Slow
What does the root word "cardia" mean? - Answers Heart
What does the suffix "pathy" mean? - Answers Disease
What does the root word "neuro" mean? - Answers Nerve or of the nervous system
What does "PRN" mean? - Answers As necessary
What does "a" mean? - Answers Before
What does "abd" mean? - Answers Abdomen
What does "a.c." Mean? - Answers Before meals
What does "ad lib" mean? - Answers As desired
What does "ADL's" stand for? - Answers Activities of daily living
What does "amb" mean? - Answers Ambulatory, ambulaye
What does "AP" mean? - Answers Apical pulse
What does "b.i.d." Mean? - Answers Two times a day
What does CHF stand for? - Answers congestive heart failure
What is communication? - Answers The process of exchanging information with others.
What is the three step process of communication? - Answers 1. The sender send a message.
2. The receiver receives the message..
3. The receiver repeats the message or responds to it (provides feedback).
What is verbal communication? - Answers It involves the use of words, spoken or written.
What is nonverbal communication? - Answers It's communicating without words, an example of
nonverbal communication is a person shrugging their shoulders.
Another example would be the tone of how you say something.
Body language is a form of nonverbal communication and often illustrates how someone is feeling .
What is cultural diversity? - Answers The variety of people with different backgrounds and experiences
living together in the world
What is a positive response to cultural diversity? - Answers Acceptance and knowledge
What is a negative response to cultural diversity? - Answers Bias and prejudice
What is a culture? - Answers System of learned, beliefs, and behaviors that is practiced by a group of
people
Should a nursing assistant use medical terminology with residents or their families? - Answers No, a
nursing assistant should speak in simple every day words.
What are clichés? - Answers Phrases that are used over and over again and do not really mean anything.
Give an example of a nursing assistant using a cliché. Should nursing assistants be using clichés? -
Answers If a resident is afraid of having a bath, a cliché would be " Oh, it'll be over before you know it."
Assistance should not use cliché instead, say something like "I understand that it seems scary to you.
What can I do to make you feel more at ease?"
Should nursing assistance follow up with "why?" To resident's statements? - Answers No. It may make
them feel defensive.
Should nursing assistant's give advice or offer opinions? - Answers No
Should nursing assistance ask questions that only require yes or no answers? - Answers No, they should
also include open ended questions.
, What is objective information? - Answers This is based on what a person sees, hears, touches, or smells.
It is collected by using the senses. It is also called signs.
Example: You saw a patient holding their head and rubbing their temples.
What is subjective information? - Answers Information collected based on something that the patient
reported that could or could not be true. It's not based on anything you observed. It can also be called
symptoms.
Example: a patient said that he has a headache.
What is a runny nose referred to as? - Answers Nasal discharge
What is cyanotic skin? - Answers Blue or gray skin
What does the root word "derm" mean? - Answers Skin
What does the suffix "itis" mean? - Answers Inflammation
What does the prefix "Brady" mean? - Answers Slow
What does the root word "cardia" mean? - Answers Heart
What does the suffix "pathy" mean? - Answers Disease
What does the root word "neuro" mean? - Answers Nerve or of the nervous system
What does "PRN" mean? - Answers As necessary
What does "a" mean? - Answers Before
What does "abd" mean? - Answers Abdomen
What does "a.c." Mean? - Answers Before meals
What does "ad lib" mean? - Answers As desired
What does "ADL's" stand for? - Answers Activities of daily living
What does "amb" mean? - Answers Ambulatory, ambulaye
What does "AP" mean? - Answers Apical pulse
What does "b.i.d." Mean? - Answers Two times a day
What does CHF stand for? - Answers congestive heart failure
