CIGNA MEDICARE PRODUCT ACTUAL EXAM LATEST
2024/2025 QUESTIONS AND VERIFIED CORRECT ANSWERS/
ALREADY GRADED A++
Products and Benefits Overview training - ANSWER Training providing
information on Cigna's products and benefits
Cigna Medicare HMO plans - ANSWER Medicare plans with some
requiring referrals
Secure Rx - ANSWER PDP plan for customers receiving Extra Help and
needing basic protection
Cigna Medicare Advantage Incentives - ANSWER Program aimed at
improving customers' overall health
Summary of Benefits - ANSWER Source for accurate plan information for
Medicare sales agents
Cigna Medicare PPO plans - ANSWER Plans where PCP selection is not
required but encouraged
Cigna Healthy Today card - ANSWER Flex card for Medicare customers to
access multiple supplemental benefits
Our PPO plans - ANSWER Products offering choice, flexibility, open-
access network, out of network/travel access, and no referrals
Dual Special Needs Plans - ANSWER Plans with special benefits for
individuals with specific healthcare needs
Cigna Healthcare - ANSWER Organization seeking to improve the well-
being of those they serve
HMO plans - ANSWER Plans with specific features as described
PPO plans - ANSWER Plans suitable for customers like Clara who value
network travel, choice, and flexibility
,Cigna Medicare Advantage Supplemental Benefits in 2024 - ANSWER
Various benefits offered by Cigna Medicare Advantage in 2024
Cigna Dental Allowance - ANSWER Description of the Cigna Dental
Allowance.
Which of the following should a sales agent rely on for the most accurate
plan information? - ANSWER Summary of Benefits
What are Cigna's guiding principles as it relates to "Do the right thing.
Always!"? - ANSWER All of these
Which of the following is a true statement regarding our HMO plans? -
ANSWER Some HMO plans have referrals.
Which of the following does Cigna seek to ensure in order to improve the
health, well-being, and peace of mind of those we serve? - ANSWER All of
these
Which of the following is true about our PPO plans? - ANSWER PCP
selection is not required, but strongly encouraged
Which of the following is the goal of Cigna Medicare Advantage Incentives?
- ANSWER Improving our customers' overall health
Which of the following customer profiles would best fit any of our PPO
plans? - ANSWER Barnabass, who values network travel and craves
choice and flexibility.
Which PDP plan is designed for customers who are receiving Extra Help
and need basic protection? - ANSWER Secure Rx
What is the number one goal for the Cigna Medicare plan designs? -
ANSWER Peace of mind for our Customers
Which of the following describes the Part D Senior Savings Model (SSM) -
ANSWER CMS model to provide diabetics additional prescription drug
savings
,Which of our products offer choice, flexibility, open-access network, out of
network/travel access and no referrals? - ANSWER Our PPO plans
Which of the following is a true statement regarding features of our HMO
network? - ANSWER Higher level of care
Which of the following is true about the Cigna Medicare Advantage
incentives? - ANSWER All of these
Which of the following is the goal for designing the Post Hospital Meal
Benefit which offers nutritious meals post-discharge from an acute in-
patient stay and available in all our markets? - ANSWER Help customers
transition to home more comfortably
Which of the following statements is accurate about Cigna Medicare plans?
- ANSWER Offers a wide range of Medicare and Medicaid products and
plans including HMO, HMO-POS, PPO plans and stand-alone Part D.
HEDIS - ANSWER Healthcare Effectiveness Data and Information Set
What's the purpose of HEDIS - ANSWER Employers and individuals use
HEDIS to measure the quality of health plans. HEDIS measures how well
health plans give service and care to their members.
Health plans use HEDIS to see where they are performing well, and where
they need to improve.
How does HEDIS work? - ANSWER Here's how it works: Health plans
collect data about their performance on certain services and types of care.
For instance, the plan keeps track of how many children get immunizations.
They report the data to the National Committee for Quality Assurance
(NCQA)
NCQA - ANSWER National Committee for Quality Assurance
What is the NCQA? - ANSWER The NCQA is a private, non-profit
organization focused on assessing the quality of health care provided.
The NCQA provides accreditation to a wide range of health care
organizations, including health plans that meet its quality standards.
, What is the Cigna Healthy Today card? - ANSWER One flex card solution
for Cigna Medicare customers' to access multiple supplemental benefits
Which of the following is a true statement regarding features of our HMO
plans?
Some plans may require referral to see a specialist
Defined and organized networks
Affordable and predictable costs
All of these - ANSWER ALL OF THESE
Which PDP plan is designed for customers who are receiving Extra Help
and need basic protection? - ANSWER Secure Rx
Which of the following describes the Part D Senior Savings Model (SSM) -
ANSWER Helps Medicare beneficiaries save on insulin
Which of the following customer profiles would best fit any of our PPO
plans? - ANSWER Clara, who values network travel and craves choice and
flexibility
Which of the following is true about Cigna Medicare PPO plans? -
ANSWER PCP selection is not required, but strongly encouraged
Which of the following should a Medicare sales agent rely on for the most
accurate plan information? - ANSWER Summary of Benefits.
Which of the following describes the Part D Senior Savings Model (SSM) -
ANSWER Helps Medicare beneficiaries save on insulin.
Cigna Secure Rx (PDP) - ANSWER Cigna Healthcare's Medicare
prescription drug coverage, available in Spanish and alternate formats.
Deductibles - ANSWER Amounts paid for covered health care services
before insurance coverage begins.
Copayments/Coinsurance - ANSWER Fixed amount (copayment) or a
percentage (coinsurance) paid for covered health care services.
Pharmacy Network - ANSWER Group of pharmacies providing
prescriptions at reduced costs for members.
2024/2025 QUESTIONS AND VERIFIED CORRECT ANSWERS/
ALREADY GRADED A++
Products and Benefits Overview training - ANSWER Training providing
information on Cigna's products and benefits
Cigna Medicare HMO plans - ANSWER Medicare plans with some
requiring referrals
Secure Rx - ANSWER PDP plan for customers receiving Extra Help and
needing basic protection
Cigna Medicare Advantage Incentives - ANSWER Program aimed at
improving customers' overall health
Summary of Benefits - ANSWER Source for accurate plan information for
Medicare sales agents
Cigna Medicare PPO plans - ANSWER Plans where PCP selection is not
required but encouraged
Cigna Healthy Today card - ANSWER Flex card for Medicare customers to
access multiple supplemental benefits
Our PPO plans - ANSWER Products offering choice, flexibility, open-
access network, out of network/travel access, and no referrals
Dual Special Needs Plans - ANSWER Plans with special benefits for
individuals with specific healthcare needs
Cigna Healthcare - ANSWER Organization seeking to improve the well-
being of those they serve
HMO plans - ANSWER Plans with specific features as described
PPO plans - ANSWER Plans suitable for customers like Clara who value
network travel, choice, and flexibility
,Cigna Medicare Advantage Supplemental Benefits in 2024 - ANSWER
Various benefits offered by Cigna Medicare Advantage in 2024
Cigna Dental Allowance - ANSWER Description of the Cigna Dental
Allowance.
Which of the following should a sales agent rely on for the most accurate
plan information? - ANSWER Summary of Benefits
What are Cigna's guiding principles as it relates to "Do the right thing.
Always!"? - ANSWER All of these
Which of the following is a true statement regarding our HMO plans? -
ANSWER Some HMO plans have referrals.
Which of the following does Cigna seek to ensure in order to improve the
health, well-being, and peace of mind of those we serve? - ANSWER All of
these
Which of the following is true about our PPO plans? - ANSWER PCP
selection is not required, but strongly encouraged
Which of the following is the goal of Cigna Medicare Advantage Incentives?
- ANSWER Improving our customers' overall health
Which of the following customer profiles would best fit any of our PPO
plans? - ANSWER Barnabass, who values network travel and craves
choice and flexibility.
Which PDP plan is designed for customers who are receiving Extra Help
and need basic protection? - ANSWER Secure Rx
What is the number one goal for the Cigna Medicare plan designs? -
ANSWER Peace of mind for our Customers
Which of the following describes the Part D Senior Savings Model (SSM) -
ANSWER CMS model to provide diabetics additional prescription drug
savings
,Which of our products offer choice, flexibility, open-access network, out of
network/travel access and no referrals? - ANSWER Our PPO plans
Which of the following is a true statement regarding features of our HMO
network? - ANSWER Higher level of care
Which of the following is true about the Cigna Medicare Advantage
incentives? - ANSWER All of these
Which of the following is the goal for designing the Post Hospital Meal
Benefit which offers nutritious meals post-discharge from an acute in-
patient stay and available in all our markets? - ANSWER Help customers
transition to home more comfortably
Which of the following statements is accurate about Cigna Medicare plans?
- ANSWER Offers a wide range of Medicare and Medicaid products and
plans including HMO, HMO-POS, PPO plans and stand-alone Part D.
HEDIS - ANSWER Healthcare Effectiveness Data and Information Set
What's the purpose of HEDIS - ANSWER Employers and individuals use
HEDIS to measure the quality of health plans. HEDIS measures how well
health plans give service and care to their members.
Health plans use HEDIS to see where they are performing well, and where
they need to improve.
How does HEDIS work? - ANSWER Here's how it works: Health plans
collect data about their performance on certain services and types of care.
For instance, the plan keeps track of how many children get immunizations.
They report the data to the National Committee for Quality Assurance
(NCQA)
NCQA - ANSWER National Committee for Quality Assurance
What is the NCQA? - ANSWER The NCQA is a private, non-profit
organization focused on assessing the quality of health care provided.
The NCQA provides accreditation to a wide range of health care
organizations, including health plans that meet its quality standards.
, What is the Cigna Healthy Today card? - ANSWER One flex card solution
for Cigna Medicare customers' to access multiple supplemental benefits
Which of the following is a true statement regarding features of our HMO
plans?
Some plans may require referral to see a specialist
Defined and organized networks
Affordable and predictable costs
All of these - ANSWER ALL OF THESE
Which PDP plan is designed for customers who are receiving Extra Help
and need basic protection? - ANSWER Secure Rx
Which of the following describes the Part D Senior Savings Model (SSM) -
ANSWER Helps Medicare beneficiaries save on insulin
Which of the following customer profiles would best fit any of our PPO
plans? - ANSWER Clara, who values network travel and craves choice and
flexibility
Which of the following is true about Cigna Medicare PPO plans? -
ANSWER PCP selection is not required, but strongly encouraged
Which of the following should a Medicare sales agent rely on for the most
accurate plan information? - ANSWER Summary of Benefits.
Which of the following describes the Part D Senior Savings Model (SSM) -
ANSWER Helps Medicare beneficiaries save on insulin.
Cigna Secure Rx (PDP) - ANSWER Cigna Healthcare's Medicare
prescription drug coverage, available in Spanish and alternate formats.
Deductibles - ANSWER Amounts paid for covered health care services
before insurance coverage begins.
Copayments/Coinsurance - ANSWER Fixed amount (copayment) or a
percentage (coinsurance) paid for covered health care services.
Pharmacy Network - ANSWER Group of pharmacies providing
prescriptions at reduced costs for members.
