WGU C235 Training & Development practice Questions
with Correct Verified Answers/ Updated 2024 – Rated A+
What are the 3 types of transfer? - ANS - Positive, Negative, Zero
Trainee characteristics - ANS - Traits, ability, and motivation
What can a trainer do to help employees successfully transfer training when the employees are dealing
with obstacles such as time pressures, lack of supervisory support or inadequate resources? - ANS -
Teach the employees self-regulation skills during the training program
Opportunity for practice consists of what 3 dimensions? - ANS - (1) Breadth - how many of the trained
skills trainees get used on the job (2) Activity level - the number of repetitions trainees get back on the
job (3) Task type - the level of challenge represented in the application of learning on the job
What are the benefits of evaluating training programs? - ANS - It allows the organization to determine
whether transfer occurred and was a result of the training
Copyright Act 1976 - ANS - Protects the authors of "original works" from others who would use their
work unlawfully
The law that prohibits the printing, duplication, or distribution of copies of another's literary, artistic, or
other creative expressions except under certain circumstances.
Age Discrimination in Employment Act - ANS - Law that prohibits discrimination in employment against
persons age 40 and over. Select to training programs can't be based on age. For example, a company will
not send employees age 40 and over to training.
Civil Rights Act - ANS - Law prohibits discrimination in employment practices on the basis of race, color,
national origin, religion, and sex.
pg. 1
,Need to monitor for signs of adverse impact of employees
A learning objective for training should be a _____ objective. - ANS - Behavioral objective - training
clearly states what a participant should be able to do at the end of the program.
When is practice generally most effective? - ANS - Practice is generally most effective if distributed over a
period of time rather than "massed" at a single time.
Human Resource Management - ANS - Entire set of activities used by an organization to align its human
capital with organizational objectives and strategies
Examples of Intangible Resources - ANS - Human Capital
Social Capital
Intellectual Capital
Organizational Capability
What is a direct benefit of a new employee orientation program? - ANS - Increased employee retention
ADDIE model of training and development - ANS - A common framework for training and development
where the five steps in the model are Assessment, Design, Development, Implementation, and
Evaluation.
What does the ADDIE model suggest? - ANS - A continuous cycle wherein the results of evaluation from
one training program become part of the assessment of needs for the next program
Based on the belief that the training is most effective when it provides learners with a clear statement of
what they must be able to do as a result of training and how their performance will be evaluated
What is sustainable competitive advantage built upon? - ANS - Intangible resources, such as
organizational capabilities, processes, systems, attributes, and knowledge and information controlled by
the firm
What can be the most powerful kind of feedback for learning? - ANS - Observation
pg. 2
, What are the 3 different learning styles? - ANS - Visual, Auditory, Kinesthetic
Americans with Disabilities Act - ANS - A law that states an employer may not discriminate against either
an applicant or a current employee because he or she was previously disabled or appears to be disabled.
Keep in mind the need for reasonable accommodations
Human Capital - ANS - Tacit knowledge
Education and experience
Work-related know-how
Social Capital - ANS - Corporate Culture
Management philosophy
Coaching/mentoring relationships
Informal networking systems
Intellectual Capital - ANS - Patents and trade secrets
Copyrights
Intellectual property
Organizational Capability - ANS - Bring new products to market quickly
Absorb and integrate other cultures in a merger
Identify customer needs and respond directly to them
Continuously improve production processes to drive down costs
How is training and development strategically important in an organization? - ANS - By creating value for
customers through training
Increase shareholder returns by investing in training and development
pg. 3
with Correct Verified Answers/ Updated 2024 – Rated A+
What are the 3 types of transfer? - ANS - Positive, Negative, Zero
Trainee characteristics - ANS - Traits, ability, and motivation
What can a trainer do to help employees successfully transfer training when the employees are dealing
with obstacles such as time pressures, lack of supervisory support or inadequate resources? - ANS -
Teach the employees self-regulation skills during the training program
Opportunity for practice consists of what 3 dimensions? - ANS - (1) Breadth - how many of the trained
skills trainees get used on the job (2) Activity level - the number of repetitions trainees get back on the
job (3) Task type - the level of challenge represented in the application of learning on the job
What are the benefits of evaluating training programs? - ANS - It allows the organization to determine
whether transfer occurred and was a result of the training
Copyright Act 1976 - ANS - Protects the authors of "original works" from others who would use their
work unlawfully
The law that prohibits the printing, duplication, or distribution of copies of another's literary, artistic, or
other creative expressions except under certain circumstances.
Age Discrimination in Employment Act - ANS - Law that prohibits discrimination in employment against
persons age 40 and over. Select to training programs can't be based on age. For example, a company will
not send employees age 40 and over to training.
Civil Rights Act - ANS - Law prohibits discrimination in employment practices on the basis of race, color,
national origin, religion, and sex.
pg. 1
,Need to monitor for signs of adverse impact of employees
A learning objective for training should be a _____ objective. - ANS - Behavioral objective - training
clearly states what a participant should be able to do at the end of the program.
When is practice generally most effective? - ANS - Practice is generally most effective if distributed over a
period of time rather than "massed" at a single time.
Human Resource Management - ANS - Entire set of activities used by an organization to align its human
capital with organizational objectives and strategies
Examples of Intangible Resources - ANS - Human Capital
Social Capital
Intellectual Capital
Organizational Capability
What is a direct benefit of a new employee orientation program? - ANS - Increased employee retention
ADDIE model of training and development - ANS - A common framework for training and development
where the five steps in the model are Assessment, Design, Development, Implementation, and
Evaluation.
What does the ADDIE model suggest? - ANS - A continuous cycle wherein the results of evaluation from
one training program become part of the assessment of needs for the next program
Based on the belief that the training is most effective when it provides learners with a clear statement of
what they must be able to do as a result of training and how their performance will be evaluated
What is sustainable competitive advantage built upon? - ANS - Intangible resources, such as
organizational capabilities, processes, systems, attributes, and knowledge and information controlled by
the firm
What can be the most powerful kind of feedback for learning? - ANS - Observation
pg. 2
, What are the 3 different learning styles? - ANS - Visual, Auditory, Kinesthetic
Americans with Disabilities Act - ANS - A law that states an employer may not discriminate against either
an applicant or a current employee because he or she was previously disabled or appears to be disabled.
Keep in mind the need for reasonable accommodations
Human Capital - ANS - Tacit knowledge
Education and experience
Work-related know-how
Social Capital - ANS - Corporate Culture
Management philosophy
Coaching/mentoring relationships
Informal networking systems
Intellectual Capital - ANS - Patents and trade secrets
Copyrights
Intellectual property
Organizational Capability - ANS - Bring new products to market quickly
Absorb and integrate other cultures in a merger
Identify customer needs and respond directly to them
Continuously improve production processes to drive down costs
How is training and development strategically important in an organization? - ANS - By creating value for
customers through training
Increase shareholder returns by investing in training and development
pg. 3
