Exam 1 Nurs300 Module 3 Questions With
100% Verified Answers.
Define Communication - answer✔the process of sending and receiving messages/information
Levels of communication - answer✔- intrapersonal
- interpersonal
- transpersonal
- small-group
- public
-electronic
intrapersonal - answer✔Self-talk; communication within a person
interpersonal - answer✔between people; most common level of communication for nurses
small group - answer✔a collection of three to twelve people who assemble for a specific
purpose; outcome oriented
public communication - answer✔communication directed at an audience that is larger than a
small group
transpersonal - answer✔Interaction within a person's spiritual domain
electronic - answer✔use of technology to communicate such as email, EMR, patient portal, etc
Circular transactional model of communication - answer✔model that describes communication
as an ongoing process
What are the 7 parts of the circular transactional model? - answer✔1. Sender & Receiver
2. Message
3. Channel
4. Environment
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5. Interpersonal Variable
6. Referent
7. Feedback
Referent - answer✔Reason for communication
Sender & receiver - answer✔One who encodes and one who decodes the message
message - answer✔the information transmitted by the source
channel - answer✔the means by which a message is communicated. through visual, auditory, and
tactile senses. Facial expressions send visual messages; spoken words travel through auditory
channels. Touch uses tactile channels.
feedback - answer✔The receiver's response to a message. Shows the extent to which the receiver
understood the message
interpersonal variable - answer✔factors that influence communication such as perception by
culture
environment - answer✔setting for the interaction which can influence the effectiveness of the
commnicatio. Noise, temperature extremes, distractions, and lack of privacy or space create
confusion, tension, and discomfort
What are the forms of communication? - answer✔verbal and nonverbal
Verbal Communication - answer✔expressing ideas to others by using spoken words
Vocab - answer✔words and phrases that the senders and receivers can understand
Denotative - answer✔dictionary definition, literal meaning
Conotative - answer✔Figurative meaning influences by the thoughts, feelings, or ideas someone
has about the work
Pacing - answer✔Rhythm. Speak moderately slowly and enunciate clearly. Don't switch subjects
all the time.
Intonation - answer✔tone of voice
Clarity and brevity - answer✔Simple, brief, and direct
Timing and relevance - answer✔Time & place
nonverbal communication - answer✔communication without the use of words. Can be subjective