2025 Ethics and Compliance Assessment UHC
1. On October 20, Aries decides talks with an agent to switch his PDP that
he has had since January 1 to a Medicare Advantage plan. What election
period will Aries need to use (if eligible) to get a November 1 effective date?:
He can use a Special Election Period (SEP) if he qualifies for one.
2. Which of the following statements is true about using a 5-Star Special
Enrollment Period (SEP)?: It can be used once, from December 8 of the
current year through November 30 of the next year, to enroll in a 5-star
rated plan; coverage will start the first of the month following receipt of
the enrollment application.
3. Mrs. Violet asks agent Bob where she can find the Star Rating for the plan
he has been presenting. Which statement is correct?: The plan's Star
Rating is available on Medicare.gov, the Plan's website, or in plan
specific material, such as the Enrollment Guide.
1/
, 4. Which statement about discussing benefits with the consumer before an
enrollment is true?: The agent must explain any provider and/or
pharmacy network limitations.
5. Whose email address may the agent enter into the applicant information
section of the JarvisEnroll enrollment application?: Only the consumer's
email (or leave it blank)
6.What is the purpose of the Statement of Understanding?: It ensures that
when consumers complete the Medicare Advantage and/or Part D
Enrollment Application, they are acknowledging their understanding
that they are actually enrolling, in which plan they are enrolling, and
standard disclosures.
7.When must the Scope of Appointment be obtained from the consumer for
an in-person or telephonic sales presentation (unless an exception
applies)?: No less than 48 hours before the marketing appointment
8. Jane, an agent, is speaking to Albert about a Prescription Drug plan. Al-
2/
1. On October 20, Aries decides talks with an agent to switch his PDP that
he has had since January 1 to a Medicare Advantage plan. What election
period will Aries need to use (if eligible) to get a November 1 effective date?:
He can use a Special Election Period (SEP) if he qualifies for one.
2. Which of the following statements is true about using a 5-Star Special
Enrollment Period (SEP)?: It can be used once, from December 8 of the
current year through November 30 of the next year, to enroll in a 5-star
rated plan; coverage will start the first of the month following receipt of
the enrollment application.
3. Mrs. Violet asks agent Bob where she can find the Star Rating for the plan
he has been presenting. Which statement is correct?: The plan's Star
Rating is available on Medicare.gov, the Plan's website, or in plan
specific material, such as the Enrollment Guide.
1/
, 4. Which statement about discussing benefits with the consumer before an
enrollment is true?: The agent must explain any provider and/or
pharmacy network limitations.
5. Whose email address may the agent enter into the applicant information
section of the JarvisEnroll enrollment application?: Only the consumer's
email (or leave it blank)
6.What is the purpose of the Statement of Understanding?: It ensures that
when consumers complete the Medicare Advantage and/or Part D
Enrollment Application, they are acknowledging their understanding
that they are actually enrolling, in which plan they are enrolling, and
standard disclosures.
7.When must the Scope of Appointment be obtained from the consumer for
an in-person or telephonic sales presentation (unless an exception
applies)?: No less than 48 hours before the marketing appointment
8. Jane, an agent, is speaking to Albert about a Prescription Drug plan. Al-
2/
