CIGNA COMPLIANCE EXAM 2024
100% CORRECT ANSWERS
1. Which of the following is a reason why the the Compliance Department conducts
internal and external audits?
a. To verify that everyone is licensed and appointed.
b. To identify areas of risk and compliance with Federal and State regulatory guidelines.
c. To monitor the number of enrollments that each person has completed.
d. None of the above.
Answer: To identify areas of risk and compliance with Federal and State regulatory
guidelines.
2. HIPAA rules apply to "business associates", in addition to health plans and
providers. Which of the following are included under "business associates"?
a. Employees and subcontractors such as contracted sales agents and brokers.
b. Lead Generation Services.
c. Company board of directors
d. Personal health record vendors.
Answer: Employees and subcontractors such as contracted sales agents and brokers.
3. Shelly, a broker agent, shares the same office space and equipment with her real
estate agent sister, Simone. Simone often provides MA leads to Shelly and both
cooperate closely together. Considering their family and professional ties, which of the
100% CORRECT ANSWERS
1. Which of the following is a reason why the the Compliance Department conducts
internal and external audits?
a. To verify that everyone is licensed and appointed.
b. To identify areas of risk and compliance with Federal and State regulatory guidelines.
c. To monitor the number of enrollments that each person has completed.
d. None of the above.
Answer: To identify areas of risk and compliance with Federal and State regulatory
guidelines.
2. HIPAA rules apply to "business associates", in addition to health plans and
providers. Which of the following are included under "business associates"?
a. Employees and subcontractors such as contracted sales agents and brokers.
b. Lead Generation Services.
c. Company board of directors
d. Personal health record vendors.
Answer: Employees and subcontractors such as contracted sales agents and brokers.
3. Shelly, a broker agent, shares the same office space and equipment with her real
estate agent sister, Simone. Simone often provides MA leads to Shelly and both
cooperate closely together. Considering their family and professional ties, which of the
