UHC 24 Ethics AND COMPLIANCE
On October 20th, Aries decides to switch his PDP to a Medicare advantage plan Aries
would like this change to be effective November 1st. Which statement is true for Aries? -
answersHe may be able to use a special election. To change plans if he qualifies for
one
Which of the following statements is true about using a five-star special enrollment.? -
answersIt can be used once from December 8th through November 30th and coverage
will start the first of the month following receipt of the enrollment application
When a consumer ask why an MA plan has a two-star rating, the agent should tell the
consumer what? - answersThat the plan has received a below average rating
Which of the following describes permission to contact guidelines? - answersContact
can only be made by the methods requested by the consumer in the agent can only
market the products indicated by the consumer
Which of the following are examples of what an agent must review with a consumer
prior to completing an enrollment application? - answersThe plans, network
characteristics and how using at a network providers may impact coverage and cost
covered benefits and limitations and plan related costs such monthly premiums and co-
payment coinsurance for services received
When completing an enrollment application in lane, why is an agent prohibited from
entering his or her own email address in a field available for the consumers email
address ? - answersThe consumer/ member would not receive plan related
correspondence and titted for him/ her.
What is the purpose of the statement of understanding? - answersIt ensures that when
consumers complete the Medicare advantage and/or part d enrollment application, they
are acknowledging their understanding that they are actually enrolling, in which plan
they are enrolling, and standard disclosures
Which of the following must an agent obtain from the consumer no less than 48 hours
before an in person, online, or telephonic marketing appointment? - answersScope of
appointment
On October 20th, Aries decides to switch his PDP to a Medicare advantage plan Aries
would like this change to be effective November 1st. Which statement is true for Aries? -
answersHe may be able to use a special election. To change plans if he qualifies for
one
Which of the following statements is true about using a five-star special enrollment.? -
answersIt can be used once from December 8th through November 30th and coverage
will start the first of the month following receipt of the enrollment application
When a consumer ask why an MA plan has a two-star rating, the agent should tell the
consumer what? - answersThat the plan has received a below average rating
Which of the following describes permission to contact guidelines? - answersContact
can only be made by the methods requested by the consumer in the agent can only
market the products indicated by the consumer
Which of the following are examples of what an agent must review with a consumer
prior to completing an enrollment application? - answersThe plans, network
characteristics and how using at a network providers may impact coverage and cost
covered benefits and limitations and plan related costs such monthly premiums and co-
payment coinsurance for services received
When completing an enrollment application in lane, why is an agent prohibited from
entering his or her own email address in a field available for the consumers email
address ? - answersThe consumer/ member would not receive plan related
correspondence and titted for him/ her.
What is the purpose of the statement of understanding? - answersIt ensures that when
consumers complete the Medicare advantage and/or part d enrollment application, they
are acknowledging their understanding that they are actually enrolling, in which plan
they are enrolling, and standard disclosures
Which of the following must an agent obtain from the consumer no less than 48 hours
before an in person, online, or telephonic marketing appointment? - answersScope of
appointment
