BMAL-590 INFORMATION MANAGEMENT SYSTEMS
EXAM QUESTIONS AND ANSWERS WITH COMPLETE
SOLUTIONS GRADED A++
In business, organizations utilize information primarily in problem-solving or in decision-making
processes
Problem-solving and decision-making require information. Gathering the correct information efficiently,
storing it in such a way that it is accessible, and utilizing it to help an organization achieve its business
goals are the keys to success in any business environment.
Data
the raw material necessary for the creation of information
Raw data is rarely meaningful or as useful as information without dissemination; data is used to build
information. In order for data to become information, data must be compiled, manipulated, analyzed, or
utilized in such a way in which it leads to an improved understanding of a situation.
information
the facts or conclusions derived that have meaning within a given context
In order for information to be useful in decision-making and problem-solving, information must be
presented in a meaningful and logical way within a specific context.
,The only thing more harmful than no information is partial or inaccurate information
system
a set of detailed procedures, methods, processes, or course of action intended to achieve a specific
result or carry out a particular activity. Components and parts of a system and interrelated steps work
together for the good of the whole. A successful business attains results that are consistent, measurable,
and ultimately benefit customers.
Subsystem
a smaller component of a larger system
Systems thinking
Viewing an organization in terms of its subsystems
a complete approach to analysis focusing on the way a system's parts interrelate, and how systems work
over time and within the context of larger systems.
In order to solve problems, managers need to be able to identify the problem, which is done by
recognizing the subsystems in which the problems occur and solving the problems within those
subsystems' constraints and strengths. As an added benefit, systems thinking can also support managers
by keeping them focused on the overall goals and operations of a business. Systems thinking encourages
the manager to consider the entire system, not only their specific subsystem when solving problems or
making decisions.
information technology
,Systems thinking is supported by information technology
refers to all technologies, especially computers and telecommunications, that collectively facilitate the
building and maintaining of information management systems. Systems thinking is the basic reasoning
behind an organization's dependence on computers and enterprise software applications.
Enterprise software applications
support business systems by ensuring the flow of information throughout the entire organization.
synergy
refers to the combined effects produced by two or more parts, elements, or individuals, which then
produces an effect greater than the totality of their separate effects.
This synergy between computers and humans is the backbone of modern business. Successful
companies will find ways to harness this power to maximize business and organizational success.
Synergy is realized by performing simultaneously and automatically the sequential steps and tasks that
once had to be performed manually.
information management system
Managers plan, control, and make decisions and as long as a system supports one or more of these
activities
Transaction processing systems (TPS)
most widely used information systems in the world. The primary function of transaction processing
systems is to record data collected where an organization transacts business with other organizations.
, TPS's can include point-of-sale (POS) machines, automatic teller machines (ATM), and purchase order
systems.
Business intelligence systems
refer to data and software tools for organizing, analyzing, and providing access to data with the goal of
helping managers and other enterprise users make well-informed decisions. Business intelligence
systems address the decision-making needs of all levels of management within a business.
Supply chain management systems or an SCM system
aids a business in the managing or dealings with suppliers. Suppliers, purchasing businesses, distributors,
and logistics companies all benefit from these systems by the sharing of information about orders,
production, inventory levels, and delivery of products and services.
This allows for efficiencies in the sourcing, producing, and delivery of goods and services. SCM systems
are often called Enterprise resource planning (ERP) systems. This is because the information they provide
supports the planning of shipping resources such as personnel, funds, and raw materials.
Supply chain management systems are the result of systems thinking and support systems thinking. They
eliminate the need to reenter data that has already been captured somewhere else in the organization
thereby saving time and money.
customer relationship management (CRM) systems
allows the storage and management of prospect and customer information, like contact information,
accounts, and sales opportunities, in one central location. These systems make information readily
EXAM QUESTIONS AND ANSWERS WITH COMPLETE
SOLUTIONS GRADED A++
In business, organizations utilize information primarily in problem-solving or in decision-making
processes
Problem-solving and decision-making require information. Gathering the correct information efficiently,
storing it in such a way that it is accessible, and utilizing it to help an organization achieve its business
goals are the keys to success in any business environment.
Data
the raw material necessary for the creation of information
Raw data is rarely meaningful or as useful as information without dissemination; data is used to build
information. In order for data to become information, data must be compiled, manipulated, analyzed, or
utilized in such a way in which it leads to an improved understanding of a situation.
information
the facts or conclusions derived that have meaning within a given context
In order for information to be useful in decision-making and problem-solving, information must be
presented in a meaningful and logical way within a specific context.
,The only thing more harmful than no information is partial or inaccurate information
system
a set of detailed procedures, methods, processes, or course of action intended to achieve a specific
result or carry out a particular activity. Components and parts of a system and interrelated steps work
together for the good of the whole. A successful business attains results that are consistent, measurable,
and ultimately benefit customers.
Subsystem
a smaller component of a larger system
Systems thinking
Viewing an organization in terms of its subsystems
a complete approach to analysis focusing on the way a system's parts interrelate, and how systems work
over time and within the context of larger systems.
In order to solve problems, managers need to be able to identify the problem, which is done by
recognizing the subsystems in which the problems occur and solving the problems within those
subsystems' constraints and strengths. As an added benefit, systems thinking can also support managers
by keeping them focused on the overall goals and operations of a business. Systems thinking encourages
the manager to consider the entire system, not only their specific subsystem when solving problems or
making decisions.
information technology
,Systems thinking is supported by information technology
refers to all technologies, especially computers and telecommunications, that collectively facilitate the
building and maintaining of information management systems. Systems thinking is the basic reasoning
behind an organization's dependence on computers and enterprise software applications.
Enterprise software applications
support business systems by ensuring the flow of information throughout the entire organization.
synergy
refers to the combined effects produced by two or more parts, elements, or individuals, which then
produces an effect greater than the totality of their separate effects.
This synergy between computers and humans is the backbone of modern business. Successful
companies will find ways to harness this power to maximize business and organizational success.
Synergy is realized by performing simultaneously and automatically the sequential steps and tasks that
once had to be performed manually.
information management system
Managers plan, control, and make decisions and as long as a system supports one or more of these
activities
Transaction processing systems (TPS)
most widely used information systems in the world. The primary function of transaction processing
systems is to record data collected where an organization transacts business with other organizations.
, TPS's can include point-of-sale (POS) machines, automatic teller machines (ATM), and purchase order
systems.
Business intelligence systems
refer to data and software tools for organizing, analyzing, and providing access to data with the goal of
helping managers and other enterprise users make well-informed decisions. Business intelligence
systems address the decision-making needs of all levels of management within a business.
Supply chain management systems or an SCM system
aids a business in the managing or dealings with suppliers. Suppliers, purchasing businesses, distributors,
and logistics companies all benefit from these systems by the sharing of information about orders,
production, inventory levels, and delivery of products and services.
This allows for efficiencies in the sourcing, producing, and delivery of goods and services. SCM systems
are often called Enterprise resource planning (ERP) systems. This is because the information they provide
supports the planning of shipping resources such as personnel, funds, and raw materials.
Supply chain management systems are the result of systems thinking and support systems thinking. They
eliminate the need to reenter data that has already been captured somewhere else in the organization
thereby saving time and money.
customer relationship management (CRM) systems
allows the storage and management of prospect and customer information, like contact information,
accounts, and sales opportunities, in one central location. These systems make information readily
