QUESTIONS AND ANSWERS WITH COMPLETE SOLUTIONS
GRADED A++
Ethics in business
Tries to distinguish between right and wrong.
Foundational values
Values that are developed in childhood.
Instrumental values
Shaped by the environment that we grow in
Terminal values
Those that we consider important as we develop our perspectives of life.
Business Ethics
Examines actions that are blatantly wrong (stealing, lying, passing on organizational information to
competitors) and actions where the distinction between right and wrong is less distinct.
Denial
When a mistake occurs, the first impulse is to deny any responsibility.
Lying
, this covers a broad spectrum; organizational lying occurs when unverifiable promises are made about a
product or service; managers lying to their direct reports and vice-versa; misleading society at large
about the impact of certain actions.
Misuse and abuse
of resources and assets; falsifying expense accounts; overstating effort or hours worked; going on a
vacation while on "sick leave"; applying to other firms from the office computer ... the list is endless.
Dishonest conduct
accepting or offering bribes and kickbacks.
Deceit
failure to communicate important safety or operational instructions to customers and other
stakeholders.
Discrimination
based on ethnicity, gender, age, education, or other demographics.
Sexual harassment
by words and deeds.
Theft
of organizational or colleagues' assets and belongings.
Dual loyalties
working for another organization at the workplace
Greed