SEGMENTATION EXAM QUESTIONS AND ANSWERS
WITH COMPLETE SOLUTIONS
Why segment?
Because it is not possible for firms to satisfy everyone's needs with a single offering
Market segment:
Is a group of customers who share similar inclinations towards a brand.
Bases for Consumer segmentations
demographics
geographic
psychological/psychographic
VALS (values and lifestyle)
behaviors
Bases for B2B segmentations
demographics
geographic
type of firm