BMAL-590 WEEK 1 MODULE 2 SECTION 3 EXAM QUESTIONS
AND ANSWERS WITH COMPLETE SOLUTIONS
Values
Foundational values are developed in childhood.
Instrumental values are shaped by the environment that we grow in.
Terminal values are those that we consider important as we develop our perspectives of life.
Life as a zero-sum game
the delusion that we can win only at someone else's expense.
Survival instinct
I was just following orders, or I can only survive by doing something that I know to be wrong. "Fake it till
you make it" is the new mantra - a lie told a hundred times has the propensity to be perceived to be the
truth. This is the age of Orwellian "alternative facts".
Benefits of a "pro-active speak-up policy"
Protects the company - an effective speak-up policy encourages employees to discuss concerns before
going public. In this age of social media, all that is needed to cause a major convulsion is a single tweet
or Facebook posting that is picked up by others.
, Protects the employees - a speak-up policy conveys a clear message that bad practices will not be
tolerated.
Protects customers and the public - from breaches to health, safety, and hygiene.
being ethical leads to:
Improved performance.
Enhanced collaboration and teamwork.
Superior quality and great customer service.
Insurance during difficult times; customers stay with ethical firms.
Enduring public image of an organization that cares.
Torch-bearer of values for society, country, and the world.
Retention of talented social capital.
Lawrence Kohlberg's stages of moral reasoning is useful:
Q1: Who are the stakeholders (shareholders, customers, vendors, employees, regulators, competitors,
society) likely to be affected by this decision?
Q2: Does the proposed decision or course of action benefit me personally?
AND ANSWERS WITH COMPLETE SOLUTIONS
Values
Foundational values are developed in childhood.
Instrumental values are shaped by the environment that we grow in.
Terminal values are those that we consider important as we develop our perspectives of life.
Life as a zero-sum game
the delusion that we can win only at someone else's expense.
Survival instinct
I was just following orders, or I can only survive by doing something that I know to be wrong. "Fake it till
you make it" is the new mantra - a lie told a hundred times has the propensity to be perceived to be the
truth. This is the age of Orwellian "alternative facts".
Benefits of a "pro-active speak-up policy"
Protects the company - an effective speak-up policy encourages employees to discuss concerns before
going public. In this age of social media, all that is needed to cause a major convulsion is a single tweet
or Facebook posting that is picked up by others.
, Protects the employees - a speak-up policy conveys a clear message that bad practices will not be
tolerated.
Protects customers and the public - from breaches to health, safety, and hygiene.
being ethical leads to:
Improved performance.
Enhanced collaboration and teamwork.
Superior quality and great customer service.
Insurance during difficult times; customers stay with ethical firms.
Enduring public image of an organization that cares.
Torch-bearer of values for society, country, and the world.
Retention of talented social capital.
Lawrence Kohlberg's stages of moral reasoning is useful:
Q1: Who are the stakeholders (shareholders, customers, vendors, employees, regulators, competitors,
society) likely to be affected by this decision?
Q2: Does the proposed decision or course of action benefit me personally?
