1-5 EXAM QUESTIONS AND ANSWERS WITH COMPLETE
SOLUTIONS
A competitive advantage derived from human resources is sustainable for a company when
its employees have some rare and specialized skill not easily copied
The most difficult company culture to copy would be one that
has evolved over time and actually suits the needs of the company
All of the people who currently contribute to doing the work of the organization, those who could
potentially contribute in the future, and those who have contributed in the recent past are referred to
as
human resources
The Human Resources Triad contains
ine managers, human resource professionals, and employees
Improving on-time delivery of results to satisfy customers and reinforce or expand informal networks
to satisfy employees are common reasons for the expanding use of
Teams
Complexity is created by
, all of the above statements
Stakeholders are
accurately described by all of the above
______ stakeholders are those whose concerns the organization must address in order to ensure its
own survival.
Primary
The stakeholders of the organization include all but
local government
Which of the following statements describing how owners and shareholders relate to the organization
is true?
All of the statements about how owners and shareholders relate to organization are true.
What are the primary concerns of customers in their roles as stakeholders?
Quality service and products, innovation, and low cost.
In the eyes of average Americans, the best employers
seek to have a positive impact on society
How does an organization interact with its society stakeholders?
By doing all of the above.
Which of the following statements describing the stakeholder relationship between employees and
their employers is true?