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MHA 702 Chapter 13-15 With Complete Solution

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MHA 702 Chapter 13-15 With Complete Solution...

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MHA 702 Chapter 13-15
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MHA 702 Chapter 13-15

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MHA 702 Chapter 13-15 With Complete Solution


The person checking the references should be the department manager for whoever he
or she wants to hire, consistent with the belief that the primary interviewer should do
the reference checking. - ANSWER False



All of today's interviewing prohibitions concerning information that cannot legally be
requested came about with the passage of the Civil Rights Act of 1964. - ANSWER False



Human Resources should not send an application with the applicant except where
recruitment is urgent. - ANSWER True



The interviewing manager should rely on the employment recruiter to fill apparent gaps
in an applicant's work history. - ANSWER False



An interview is best initiated with a question such as "Tell me all about yourself" in order
to extract maximum information. - ANSWER False



Through the overall course of an interview, the interviewer should on average do less
talking than the applicant. - ANSWER True



The Age Discrimination in Employment Act (ADEA) removed most employers' ability to
mandate retirement at a certain specified age. - ANSWER True



In certain specific instances it is legally permissible to ask an applicant if he or she has
ever been arrested. - ANSWER False



The interviewer should be trying to determine whether the employed applicant is looking
for a change to get something wanted or to get away from something not satisfying. -
ANSWER True

, It is not valid to try judging whether an applicant would fit in with the existing group;
rather, the only basis upon which selection should be done is qualifications. - ANSWER
False



What should a department manager do to prepare for interviewing a job applicant?



A. Reread the job description, modifying or rewriting it as necessary to fit the
characteristics of the person to be interviewed



B. Do everything reasonably possible to meet with the applicant at the scheduled time



C. Prepare to describe his or her own rise in the organization as a means of "selling" the
organization to the applicant



D. Remind the employment recruiter in human resources to be sure to send the
application or resume' with the applicant - ANSWER Do everything reasonably possible
to meet with the applicant at the scheduled time



What should the interviewing manager do during the early minutes of an interview?



A. Get immediately down to business by opening with a probing question and a
no-nonsense attitude.



B. Describe the compensation and benefits structure to the applicant.



C. Spend some time using warm social conversation in order to put the individual more
at ease.



D. Inquire as to why the applicant is interested in the position in question. -ANSWER
Spend some time using warm social conversation in order to put the individual more at

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