IT 343 Midterm Exam | Verified with 100% Correct Answers

IT 343 Midterm Exam | Verified with 100% Correct Answers What is project management? A. The ability to complete a task within a given amount of time B. The ability to complete a task within a given budget C. The ability to manage a temporary endeavor to create a unique product or service, on time and within budget D. The ability to administer a series of chronological tasks within a given amount of time and under budget All of the following are project management process groups except for which one? A. Initiating B. Planning C. Implementing D. Monitoring and controlling You are a project manager in your organization and would like to present a project to management. What organizational component is most likely to review your project to determine if it is worthy of investment? A. Project sponsor B. Functional management C. Program managers D. Portfolio review board Why must you interview the project decision makers before starting the project? A. To detail the budget of the project B. To determine the project results C. To gain their support and trust D. To determine the project completion date What is the purpose of the project charter? A. To launch the project team B. To identify the project manager C. To assign a budget to the project D. To authorize a project You are the project manager for your organization, and management has presented a new project to you. This project requires that you adhere to several government regulations for the project deliverable. In this instance, what are the government regulations considered? A. Scope B. Requirement C. Assumptions D. Standards Marci is a project manager in her organization and she is collecting requirements for a new project. She is working with Frances, an end user, to see how Frances is using the current software that Marci's project deliverable will replace. Marci asks Frances questions as she works, stops Frances to explore the purpose behind the software activities, and quizzes Frances on each step of the software activity. What is Marci doing in this instance? A. Gathering project requirements B. Exploring the learning curve C. Cross training D. Active observation You are helping to create the project charter. One of the elements you need to include is the high-level risks in your project. Which one of the following is the best definition of a risk? A. A potential event that can cause the project to lose time and monies B. An uncertain event or condition that can have a negative or positive effect on the project C. An uncertain event or condition that will cause the project to lose time and/or monies should it come into fruition D. A potential event or condition that may affect the project's ability to meet the project quality expectations Management has asked that you hire a moderator for a new focus group. What is a focus group? A. An interview process for elective team members B. An interview process by the team members to determine the success of a project manager C. A sampling of users affected by the proposed technology D. A sampling of management affected by the proposed technology Why can a focus group be counterproductive? A. The participants may not understand the technology B. The management involved may not like the technology being implemented C. The participants may focus on the problems of the old technology rather that the goals of the project D. Team members may have political agendas against the project manager A project manager would like to use an anonymous tool to gain a consensus on the needs of the project. Which tool is the project manager likely to use? A. A survey on the intranet site B. The Delphi Technique C. An e-mail message to all users within the organization D. A monte Carlo simulation What does SMART mean? A. Specific, measurable, achievable, relevant, time-bound B. Specific metrics, action, relevant, time-bound C. Schedule, monitoring, action, risk, time-bound D. Scope, metrics, action, risk, time-bound You are working with Sarah on developing a project charter for a new project. All the following elements should be included in the project charter except for which one? A. Key project deliverables B. High=level milestones C. Stakeholders D. Company mission statement You are working with your project team and management to determine how long the project will take. One of your team members suggest padding all the activities by 10-20 hours to ensure there's enough time in case there are problems with the work. You disagree with this idea why? A. Law of Diminishing Returns B. Moore's Law C. Parkinson's Law D. Pareto's Law What is the primary difference between a project and operations? A. Project are temporary and operations are ongoing B. Projects are unique, while operations are administrative. C. Projects are constrained by time and costs, while operations have budgets. D. Projects are paid for by customers, while operations are paid for by management. You are just starting to work on the intent of the project, the high-level goals, and the opportunity for the organization to formulate a document that links the project objectives to the business needs. What type of document are you creating? A. The project scope statement B. The concept definition statement C. The key performance indicators D. The project charters Jane is comparing two different applications for performance, cost, scalability, and the expected time for the end user to learn the software applications. What tool is Jane using as part of her creation and documentation of the business goals and project objectives? A. Benchmarking B. Brainstorming C. Business rule analysis D. Functional decomposition What research technique breaks down large problems into smaller manageable components? A. Root cause analysis B. Functional decomposition C. Focus groups D. Brainstorming Mark has a limited amount of time to complete the research for the solution. When time is of the essence, what can a project manager do to increase research productivity? A. Delegate the research topics among team members. B. Use only one or two research outlets C. Limit the time spend doing the research D. Hire a vendor to do the implementation Gary is the business analyst for his organization, and he's created a proposed solution for the company to implement. Management has asked you to create a feasibility study based on Gary's findings. What is a feasibility study? A. A plan for researching the project B. A plan based on the project research C. A plan that recommends the proposed technology D. A plan that does not recommend the proposed technology Of the following, which topic is not usually included in a feasibility study? A. Executive summary B. Market research C. Defined business problems D. Assumptions used in the study Why must a project manager address the users impacted by the technology in a feasibility study? A. To determine their willingness to use the product B. To determine how many users will use the product C. To determine the downtime caused by the product D. To determine the validity of changing or adding technology Why should a project manager demonstrate return on investment(ROI) in the financial obligation portion of a feasibility? A. He should not; it will be determined by the project sponsor B. He should include ROI to demonstrate the validity of the project C. He should include ROI to demonstrate the initial cash outlay for the technology D. He should include ROI to make certain his project is approved What is project priority? A. It is the ability of a project manager to determine which project is the most valuable to an organization B. It is the ability of a project sponsor to determine which projects should be implemented and which should be discarded C. It is a process project managers and project sponsors must go through when conflicting project arise within an organization D. It is a process project sponsors use to determine which project is of greater importance whine two projects conflict. What is the goal of a project sponsor? A. To manage the project manager B. To delegate duties to the project manager C. To increase profits through the project led by the assigned project manager D. To increase productivity through technical implementations Complete this sentence: To complete successful planning, the project manager must know_____________? A. The mission statement of the organization B. How much the project budget is C. The cause of the problem the project is to solve D. The requirements the project must satisfy What is a project portfolio management? A. It is the risk the project manager is taking when implementing a project B. It is the pool of available project managers C. It is the management and selection of which projects will be engaged allowed to continue, or stopped based on conditions within the organization or project D. It is the relationship between the project manager and a third party that will implement the proposed technology What causes internal conflicting IT projects? A. Lack of communication B. Lack of planning C. Technology that develops too quickly D. Conflicting technology Of the following, which is the best solution two project managers can take to resolve conflicting projects? A. Ask the project sponsors from both projects to take the project to upper management B. Ask the project sponsor from both projects to meet and determine how, and if, the projects can work together. C. The project managers from both projects should meet and determine if a solution can be reached between them. D. The project managers from both projects should meet. The project manager with the most seniority will determine how the projects may continue. which solution would allow project managers to disseminate information among projects quickly and easily? A. Monthly meetings should be conducted among all project managers. B. Weekly meetings should be conducted among all project managers C. A newsletter should be created on proposed projects and dispersed to all project managers. D. An intranet project page should be created for all project managers. What is a WBS? A. A breakdown of the project work activities B. A decomposition of the project scope C. Weekly deadlines for the project D. A topology of the project team's responsibilities What is a work package? A. A unit of work that must be completed before the next unit can begin B. The smallest unit of work that can be performed by the team as a whole C. The smallest decomposed object in the WBS D. One of the three parts of any project: the introduction, the implementation, and the project wrap-up What is the 8/80 rule? A. How long a phase should last B. A heuristic that says a project should last more than 8 months or less than 80 days C. A heuristic that says a tack should not last more than 80 hours or less than 8 hours D. A description of a collection of task within one phase Why must Gary and the project team create a WBS? A. The WBS allows the project manager to work backward from the targeted date to assign tasks. B. The WBS allows the project manager to assign resources to tasks. C. The creation of the WBS ensures that all of the project deliverable are fully identified and decomposed so that the necessary resources may be obtained and assigned to the work. D. The WBS allows the project manager to assign multiple team members to multiple tasks to speed up the implementation. Why should you create a WBS for every project? A. To ensure maximum billable hours B. To ensure the project is complete and whole at finish C. To ensure Todd performs all of his responsibilities D. To work toward a definite deliverable You would like to create a table that maps each requirement, its characteristics, when the requirements will be created, and other information. What type of a table would you create? A. RACI chart B. Roles and responsibility chart C. Requirements traceability matrix D. WBS dictionary Of the following, which one is the end result of a phase that can help in the WBS creation? A. Milestones B. Project management life cycle C. Deliverables D. Project funding All of the following components are part of the scope baseline except for which one? A. Project charter B. Project scope statement C. Project WBS D. WBS dictionary Which one of the following is an example of a project assumption? A. A predefined schedule B. A predefined budget C. Interoperability of the software and existing hardware D. A requirement to include scalability in the hardware you add to operations What is the name of the numbering sequence a project manager can use to identify the components of a WBS? A. Code of accounts B. Chart of accounts C. WBS dictionary index D. Project glossary What is the primary benefit of including the stakeholders in the WBS creation process? A. Including stakeholders ensures that all of the requirements are identified and captured B. Including stakeholders ensures that the stakeholder know who the project manager is and who the project team members are C. Including stakeholders ensures that the stakeholders see that all of the requirements have been identified and are accounted for in the project D. Including stakeholders helps to promote share ownership of the project Which one of the following is not needed when creating a WBS? A. Project team members B. A preferred sequence of project activities C. A project scopes D. Identified project deliverables Which of the following best describes the best approach to creating the WBS? A. Create a sample WBS and give it the project team to complete B. Work with the project team to create a sample WBS and give it to management C. Work with the project team and the key stakeholders to create the WBS D. A project of this size does not need a WBS Why should the project scope be guarded against even simple additions? A. It adds additional team members to the project B. It distracts the team members from the project C. Additions, even simple ones, can greatly impact the success of a project D. Additions, even simple ones, must be approved through the project sponsor What should signify the end of each phase? A. A milestone that has been reached B. A party for the project team C. A date that has been established within the WBS D. A definite deliverable result What type of project estimating must account for every expense within a project before the work begins? A. Bottom-up estimating B. Top-down estimating C. Zero-based budgeting D. Parametric estimating You are the project manager of the JHN Project. You have estimated the project will cost $129 for each unit installed. These are 1,200 units on this project. What type of estimate is this? A. Bottom-up estimate B. Top-down estimate C. Analogous estimating D. Parametric estimating Harry is the project manager for his organization. Elizabeth, his manager, has asked that Harry create a bottom-up cost estimate for a new project. What is a bottom-up cast estimate? A. Last year's budget plus 20 percent to equal the current year's budget B. This year's budget with a 2- percent plus or minus shirt in the bottom line C. The process of working toward a zero balance as the bottom line in a budget D. The process of creating a detailed estimate for each work package is a WBS You are the project manager for your organization. Your current project is similar to a project you finished recently for your organization. You decide to base the current project cost estimate on the previous project. What type of cost estimating are you using in this instance? A. Analogous B. Parametric C. Definitive D. Rough order of magnitude What should a project manager do to an IT implementation to accurately predict the total cost of the project? A. List all of the expenses and add them up using best- and worst-case scenarios for each expense B. List all of the expenses, including labor, and add them up using an average-case scenario for each expense C. Divide the project into phases and assign a dollar amount to each phase D. Divide the project into phases and estimate a dollar amount for each milestone within a phase What is a fully burdened workload? A. It is when an employee has reached his maximum number of hours allotted for any given project B. It is when a consultant has reaches hoer maximum number of hours allotted for billable time for a project or task within the project C. It is the prediction of the number of hours required by staff to complete each phase of the project D. It is the record of the number of hours required by staff to complete each phase of the project Why should an IT project manager use most likely, optimistic, and pessimistic scenarios when calculating the time required for a task? A. Some staff members will take longer than other staff members to do the same type of work B. Each staff member will have a dollar amount assigned to the work hour. The optimistic and pessimistic scenarios can predict which staff member is the most valuable C. The most likely, optimistic, and pessimistic scenarios allow an IT project manager to predict the average time expense required to complete a task D. The most likely, optimistic, and pessimistic scenarios allow an IT project manager to predict the average amount of labor required to complete a task Ronald decides to add some features to the software that would make the software better and to consume the remaining budget. This scenario is an example of which term?